Skip to Main Content

All ideas

Showing 227

Click-to-dial functionality within RC App

Need click to dial to function with the integrated app. RC Phone web browser integration is currently the only option
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

create feature that allows you to attach video via text messages

currently the RingCentral mobile app and desktop version only allows you to attach files and photos via text messages. Would be nice to extend that to being able to attach videos.
Kaley Shepherd 6 months ago in RingCentral Mobile App 2 Already exists

Auto DND Time Setting

It would be awesome to have a setting to set a time to automatically turn on do not disturb on the mobile app. Thank you, John
Johnathan Mignella 6 months ago in RingCentral Mobile App 1 Already exists

Paging from and to the RingCentral Desktop App

Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using ...
Safari Admin 6 months ago in RingCentral Web/Desktop App 3 Already exists

Show Glip Notifications in System Tray

It would be great to allow for Glip notifications to show up in the system tray so folkx can more easily see that someone is looking for them without having the full app open and maximized. We work in a health clinic that's somewhat loud, so it's ...
Lauren Sullivan 11 months ago in RingCentral Web/Desktop App 1 Already exists

All Day Calendar Events - Show on Last Day

All day calendar events that cross multiple days should end at 23:59 on the last day. Currently they end at 00:00 and do not show on that day in the calendar view. This will bring the new unified application in alignment with the classic version, ...
Kevin Seymour over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Need ability to turn off texting capability for users.

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.
James Shaw 6 months ago in RingCentral Web/Desktop App 1 Already exists

"If you know your party's extension, you may dial it at anytime" option in Multi Level IVR

This is a very common feature with most IVRs and is a widely used option for companies of all sizes. Obviously, this could be difficult since 0-9 prompts are assigned, and all extensions would start with one of those numbers. Basically, there coul...
Alex Reed 6 months ago in RingCentral Phone 2 Already exists

The capability to move a call queue member from Unavailable to Available.

Sometimes call queue members leave themselves unavailable. We would like the capability to make them available.
James Shaw 6 months ago in RingCentral Admin Portal 1 Already exists

RingCentral Contact Center is no longer available in Chrome Store for Extension

RingCentral Contact Center is no longer available in Chrome Store for Extension
Guest 12 months ago in RingCentral Contact Center 1 Already exists