431 results found
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To not receive messages on the days I'm not at the office
The same way I can set a work schedule for the phone not to ring I would like to set one for the messages too
1 vote -
Driver Recruitment Software Integration
It will help a lot if we could have an integrations with DRS - Driver Recruitment Software for both calls & SMS for UK customers.
1 vote -
Text to Multiple People Using Zapier
Now that you've added MMS capability to Zapier, also add the ability to text to more than one person. I often have the need to text two people at once; for instance an individual and their manager.
1 vote -
[ Messaging] : Schedule send on Jupiter and Mobile
[ Messaging/Glip] Schedule Send from Desktop and Mobile Apps: Schedule Send [Settings]:Allow ability to send messages during: Specific date/time [ channels, direct messages ] Receiver'sbusiness hours [ direct messages ] When the receiver becomes available the same day [ direct messages ] When the receiver becomes available, post PTO [ direct messages ] Schedule Send [Use Cases]: [ Time zone and interruptions sensitivity] Sender of message does not have to worry about interrupting co-workers during their non-business hours [ evenings and weekends ]Busy times PTO[ Leadership and other Communication ] Sender of message can : Craft the message ahead of…
1 vote -
All users should see voicemail and text messages
All users should be able to see text messages and voicemails and not just the assigned "operator". With several users it's difficult if only one person can see voicemails and texts, especially in a busy office so it would nice if other users could be assigned that capability at one time.
1 vote -
Mark as unread from the desktop app
We have multiple users opening messaged on the same app. We use main business phone number to receive all the text messages. When one of the users reads the message and realizes it was not for him we have to send a group text message to let others know that they opened the message. I can only unread it on my phone app not no one in the team can unread it on the desktop app.
1 vote -
Add text/SMS messages to the call log
In the admin call log add inbound and outbound SMS messages. It would be nice to see who is texting and what is being said while looking at all of the calls/faxes made.
18 votes -
A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams
To have a separate pane for sent items, SMS MS Teams
1 vote -
Read Receipt for SMS
this is on all other software as Teams, Skype
22 votes -
Enable SMS for UK numbers
Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
99 votes -
Schedule when a text message will be sent
We frequently deal with family members in different time zones and even different countries. So we don't want to send a message during our business hours and wake people up. Then they can respond during their day time hours.
1 vote -
Extract SMS
I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical.
Is this something you or someone at Ring Central can help with?9 votes -
Make it easier for user interface, scheduled texting, mass texting
Your interface is outdated and can be used more efficiency.It's time consuming on how to create mass texts and scheduling them.
5 votes -
Allow setting the Company Fax/SMS Recipient to a call queue
We need the Company Fax/SMS Recipient to include multiple people. The issue is when moving a call queue number to an IVR menu, the recipient of fax and text goes from the call queue member list down to a single user extension only in the site IVR settings. It is a limiting factor.
33 votes -
SMS Messaging for Australian Users
The SMS features as currently described and discussed are not available for AU users. This is a much needed feature and would be a welcome addition.
24 votes -
SMS/Text Templates
Be able to set up text templates for recurring texts used by team members
80 votesHi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here.
Thank you!
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Contact Broadcast - Pager for Emergencies
It would be a great feature if, instead of only being able to send a text message as a broadcast also being able to create a page or broadcast to each phone. Somewhat like an "amber alert" so if there is an emergency in the building we can share that with the entire staff.
8 votes -
Get email copies of outgoing text messages.
You can already get email notifications for incoming texts, and this is great because it lets you archive that communication the same way you would an email. But unlike standard emails, you only get one side of the conversation, because outgoing text messages cannot be saved like an email. Having the option to receive copies of outgoing texts would let the records be more comprehensive, and would let other employees have a record of the conversation.
11 votes -
Ability to send SMS from Voicemail Screen
When checking voicemail you have the ability to initiate a return phonecall, send a Ring Central Message and delete the voicemail. You can also do other options but not create a SMS Text message. The "Message" window is misleading and scammy because it doesn't initiate instant communication, rather, it's a marketing tool for the user to sell ringcentral to someone who doesn't have it already. It appears that there is no way to send a voicemail from the SMS screen without 4 additional clicks. If the voicemail dialogue is open, in addition to sending a call back , the user…
7 votes -
Auto reply that number is disabled for SMS
Currently, there is no auto-reply to the sender if the RingCentral number they are sending a text to is disabled for SMS.I am requesting to have a system-generated reply to a sender if the RC number they are sending a text to is disabled for SMS.
31 votes
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