90 results found
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5 votes
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Saving a Number while on Call
Is it possible to save a number while on call. To be clear, saving a number from which you are currently on a call. I think it is something that can add efficiency for users to save a number while waiting for the person to pick up the call.
1 vote -
We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.
We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.
8 votes -
Allow number search in the dialler to also look in the extension name field
If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the extension name field
1 vote -
Integrate local Mac Contacts within the app (like RingCentral Phone does)
This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would allow the list of calls/texts to be populated with the callers' names instead of phone numbers. This was great. In the new RingCentral combined app, this isn't possible. Under Settings > Calendars and contacts you can connect the app to Microsoft and Google, but not your local Mac Contacts app. Thus I currently have to run both…
12 votes -
Sync contacts from portal to deskphones
Sync contacts from portal to deskphones
42 votes -
Ability to make personal contacts the default contacts list in mobile app
RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal contacts. Suggestion is to allow users the option to select which account list they want the app to default to: Company, Guest, Personal, Teams, or Other
6 votes -
Export company contacts
Export company contacts for user view. It would be easier if we can also download company contacts even in user view.
13 votes -
Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier
It will be a great feature to allow the RingCentral app to copy contacts from multiple cells of an excel spreadsheet and have it pasted on the To: field or alternatively, to allow uploading of multiple contacts via csv file to make sending out SMS in bulk easier, instead of having to type the contact names or number one by one,
16 votes -
Remove the hand icon when selecting contacts
This was just changed and it makes it difficult to select the contact you want to interact with. Please change this back to an arrow. This is a step in the wrong direction.
4 votes
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