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86 results found

  1. Please have an option to switch from one extension to another. Add an an option to send a Fax using the Fax Extension. Clicking on the Fax Icon while logged into extension 101 should switch or point to extension 1006 in our configuration.

    9 votes

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  2. The request is to allow a department fax inbox within RingEX Application. Currently, users can see their own fax inbox, but it would be helpful to also have access to faxes that arrive to shared fax accounts within the RingEX Application. This would eliminate the need to use email to deliver the fax to multiple users, which could pose a security problem for PII. It would keep the document protected within the application and make it easily accessible for multiple users.

    8 votes

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    Under Review  ·  3 comments  ·  Fax  ·  Admin →
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  3. When a fax is transmitted, the system sends an email that shows the fax number, date, time and number of pages sent as a confirmation. It would be helpful if that information was in the app in a printable format. That way the fax sender could print the confirmation page from the app and send it to the recipient as proof the fax was sent and received without having to save all the emails.

    8 votes

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  4. Apparently if you turn off accept messages in order to stop voicemails you also lose the ability to receive faxes.

    8 votes

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  5. Please add the internet fax printer driver to the unified app, this is currently part of the desktop phone app and we desperately need this to move forward with using the unified app. This has nothing to automatically printing faxes so please do no merge it with that idea. This is solely for printing a document INTO the RC unified app to be SENT as a fax.

    8 votes

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  6. Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.

    7 votes

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  7. Customer said that all of the fax coming from number 2817190715 should be routed to another fax number external 8557710242.

    7 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  8. The pdf of the sent faxes have the information showing fax number time sent, etc. and are good proof of a timely fax. You can get it by downloading it from the app, but it would be nice if you had the option to just have the pdf images attached to the email notifications of a successful fax. Not only would it save steps, but you could easily send just the RingCentral email as proof of the successful fax to clients for their files, etc.

    7 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  9. Customer would like to block the fax message on the main number but not including SMS and calls.

    7 votes

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  10. applied a template to all fax extensions for them not to show under company directory and the default super admin account has already been changed but still, the fax extensions are still showing per client.

    7 votes

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  11. ~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.

    6 votes

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  12. Customer would like the ability to full remove fax from the user profile and not have it show up in the RC Phone app, RC App and RC Mobile. This would remove the icon to compose a fax, remove reference to faxes sent,received, failed from the messages tab. Would like it to be a selectable option in custom roles.

    6 votes

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  13. I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.

    6 votes

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  14. Would it be possible for email confirmation from RingCentral once fax is sent to display cover page preview? This will help users know exactly what was faxed with a quick glance.

    5 votes

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  15. Allow for either an automatic fax reply to be sent as confirmation for a received fax, or allow for the option of sending a fax received confirmation directly from the message email where the documents are downloaded.

    5 votes

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  16. While creating a new fax every users gets a drop down on their ring central where they can select a number that they want to use for sending Fax .Mostly users select their own primary number but in some cases they are required to select a different number which is dedicated to the entire office for sending Faxes .If the user selects any other number other than their Primary number and sends Fax then it is also updating the Fax number under outbound calls/Fax section on Ring central Admin side.So if my Primary number is 555-555-5555 but while sending Fax…

    5 votes

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  17. Right now, there is no download feature for failed outbound faxes. The download feature was there before (not now). Please add the feature back as it is very useful for us.

    5 votes

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    Under Review  ·  2 comments  ·  Fax  ·  Admin →
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  18. when customer goes to contacts > choose a contact > profile > fax > the phone number where fax should be sent to is the phone number under fax, currently it defaults to primary number

    4 votes

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  19. Enable the downloading of incoming and outgoing of fax report feature.

    4 votes

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  20. When I add a contact list on my RC app there's an option to add a business number and fax number. When I tried to send a fax and select the contact on my list it shows the business number instead of the fax number.

    4 votes

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