Skip to content

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

396 results found

  1. If I want to call my co worker, it should ring different ring than normal ring so they know its internal (coworker call).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Customer wants to have an option for multiple extension to pickup the call at the same time

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Have Extension line on physical phone display the Caller ID of who they are talking to. This would allow greater collaboration so other users could see who everyone else is talking to.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Hi we would to have the ability to do outbound calling on Free account

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Make it possible to force specific users to only use the web browser version and never give them the option to download or use the mobile or desktop app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. So on the Avaya system, you can assign a user's call appearance (line) to another user as a bridged call appearance. The line is then shared access between the users. The owner can take line off hook and the brdg-a user can see the line offhook. If a call to the line owner rings in the brdg-a user can answer "on that line" place the caller on hold and the owner can then pick up call off hold. The difference i have seen in BCA on RC is the BCA is a separate line. In Avaya the bridged line is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. In the attached screenshots, I'm searching for a contact by entering the last 4 digits of their phone number but I get no results.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It takes me a few minutes at startup to get the RC window size, shape, location, and display mode set up. Suggest those be saved at close, and then used to display the window on open just like it was a close.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. A kind of feature that would allow us to make sure our phone lines are working correctly? At the moment we're doing it manually, calling each line and making sure the call comes in, but is there any automatic process we could implement?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Should give an option for manually provision phones 3rd party not supported phones to have the Intercom feature

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I would like to see the "Answer page ring" feature on Mitel desk phones. Currently, paging doesn't work with Mitel desk phones when using Ring Central. Having this feature for user's would help greatly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ability to ignore a specific call only for a specific user

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. A request has been made by one of the users to have an option to let callers have the ability to leave voicemail for auto-answered calls when the user won't be able to attend the call after several seconds.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. In MVP, when you select Forward All Calls to voicemail I suggest to have both calls and video calls all route to voicemail without having to set yourself to Do Not Disturb

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. So far ring central cannot upgrade phone for out of warranty device even the equipment is purchase from them. I (the customer )will appreciate if this is an option without extra cost. case id 21865730

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I want the ability to be able to have an AI on RingCentral or an integration, where it's able to answer phone calls and document/summarize the call on the documentation part.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Add a 4th line for conference call on the Cisco IP 303 desk phone

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add an option that will be on/off that forces callers to press 1 to ring an extension. This would reduce spam calls. Example when enabled: "You have reached the extension of _________ to continue this call please press 1." If they press 1 continue processing the call. If not send to VM or even disconnect.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. a VERY useful feature would be a small text memo with limited characters that could be attached to a live phone call. That way, when my receptionist looks up a work order to find who the call should go to, that work order # pops up on the screen to the transferee, so that person does not need to ask the caller the same questions that the receptionist did. This will save time, and frustration to the caller. Example: Receptionist answers the call, caller does not know who they need to speak to but has a work order #. Receptionist…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?