396 results found
-
To Add Non Geographical Numbers _ BT Accounts
Details : Want to have the option to add/order Non Geographical Numbers on a BT account
Current behavior : No option to add/order numbers
Brand : BT Business
3 votes -
Corporate Directory on Mitel Phones
adjust the behavior of Mitel phones to pull the corporate directory on demand instead of booting up
3 votes -
Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line
Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line is receiving phone calls.
3 votes -
Option to remove the call decline button on Ringcentral
Add the Functionality/option to remove the call decline button on the Ringcentral app for users. Sales reps are declining calls instead of silencing the ring tone.
3 votes -
Increase the voicemail time limit
The voicemail time is too short. Is there a way to increase the time limit, the ideal time limit would be up to 10 minutes. We service all time zones w/ calls coming in after hours. It is very frustrating for the client to call back to continue a voicemail 2 to 3 times.
3 votes -
Voicemail Caller ID in Desk phone
The client is looking to see if there is a way to show the caller id of a voicemail left on the desk phone while listening to messages. They have yealink t46u phones
3 votes -
Hot Desk Phone to Paging Only group
Customers have expressed the want to be able to assign hot desk phones to paging only group. Currently, hot desk phones are not constantly logged into which is a requirement for a paging device. Customers would like to be able to assign hot desk phones to paging only groups.
3 votes -
IVR Menu for each extension
The direct line for each user extension acts as a company number to the clients. If we create a custom rule for each user extension having it route to an IVR Menu when they dial the direct line, the callers get forwarded to the IVR Menu but go back on a loop if the key press they selected routes to the same direct line they dialed. Calls from the IVR Menu should ring directly to the user's phone instead of routing back to the IVR Menu.
3 votes -
Outbound Greeting
Wants to have a pre-recorded audio when they do outbound calling.
3 votes -
Add customization to RingOut feature.
It would be nice to be able to customize the RingOut feature's. Such as the message that is heard, the number of times you have to connect the call (or duration in seconds.) When using RingOut with automations, it would be nice to have especially the latter option.
3 votes -
Allow for temporary custom voicemail recordings
(i.e., custom recording for when out of office), then can return to regular custom recorded voicemail message when you return instead of having to rerecord a new message.
3 votes -
call recording
Allow call recording to be started while the phone is ringing and not only when the call is answered by person or voicemail.
3 votes -
Customized shared/global calendar from Ring Central Deskphone
Currently, users may find it cumbersome to manually upload CSV files or manage separate calendars on each phone, leading to potential inconsistencies and inefficiencies in scheduling and collaboration. By implementing a centralized shared calendar feature directly within RingCentral desk phones, users can effortlessly access and synchronize schedules, appointments, and events in real time.
By implementing a centralized shared calendar directly within RingCentral desk phones, we can streamline scheduling processes, enhance collaboration, and empower users to work more efficiently and effectively. This feature aligns with RingCentral's commitment to delivering innovative solutions that drive productivity and success in the modern workplace.
3 votes -
Call-Back Support
Call-Back allows a caller to a busy phone to press a call-back feature key (or sequence). The caller will now hear dial-tone and can use their phone for other calls. When the number they had requested a call-back on becomes available, the callers phone will ring (generally with a different ring-tone). When the caller answers that number, the call will be automatically placed to the original destination.
3 votes -
Product development and features wish list
- CORRECT CALLING NUMBER ON BLIND TRANSFER: Show the caller's number when doing a blind transfer. (This is a really big deal. I have been told this repeatedly. Our employees want to know the phone number of the person being transferred to them, not the office number!. On OAH and OAH Wireless we want to be able to use touch tones to blind transfer and have the call recipient see the phone number of the person being transferred to them! This would be my highest priority for improvement of this product. )2. LOCAL SERVERS: OAH needs servers in Texas (to supplement…
3 votes -
Custom labeling or sorting of call masking numbers
Within my current role I have a few dozen call masking numbers to choose from and they are supported by area code and names labeled are weird and not always in line with the associated doctors' offices (some are labeled under the practice name and some practices are labelled based on a different physician in the practices name) It is very confusing and time consuming and been a headache to deal with. If there were a way for me to label them or sort them based on larger contracts they are a part of I could be able to work…
3 votes -
Withhold your number and find out who’s called using 141, 1470 and 1471
If you're not withholding your number permanently, you can use 141 to withhold your number on a call-by-call basis. Just dial 141 followed by the number you want to call. If your number is withheld the message 'withheld' is returned if the person being called uses 1471 to find out the identity of the caller.
Dial 141.
Press 9 and dial the phone number of the person you want to call.2 votes -
Callback ID appearance
Callback ID appearance
Automatically apply the caller ID that the caller used to reach me.
Please have this feature available on mobile apps as well.2 votes -
Ability to change Key press 0 and 9 for on-demand call recordings
Instead of Using key press 0 or 9, customer want to have an option to chose a different number to press co on demand call recordings.
2 votes -
Multiple Voicemail Greetings
I already see this as a suggestion, but rather than comment, I am posting it again as a suggestion because that post is from 2020, and the option still doesn't exist. I am tired of having to constantly change my voicemail when out of the office or simply away from my desk. It would be great if we could have the option to save multiple custom voicemails.
2 votes
- Don't see your idea?