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Phone & Messaging

Phone & Messaging

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37 results found

  1. Add an option to automatically block calls if marked as spam

    4 votes

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  2. The caller wants to have an option from the user extension to press 0 to route to an external number while his RC app are all enabled.

    2 votes

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    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  3. 3 votes

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  4. To have the ability to retrieve transcripts for previous voicemails before enabling the Voicemail-to-text feature

    2 votes

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  5. RingCentral currently uses the Lato font, which is particularly difficult for dyslexic users to read. Dyslexic-friendly fonts include:

    Arial
    Comic Sans
    Verdana
    Helvetica
    Tahoma
    Century Gothic
    Trebuchet
    Calibri

    In addition, 12pt or larger is generally preferred because it allows for spacing between letters, which again increases readability.

    5 votes

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  6. Summary:
    Currently, RingCentral requires assigning a phone number to an extension in order to assign a license. This feature request proposes the ability to assign a license to an extension independent of a phone number.
    Benefits:
    Improved Flexibility: This feature would allow for more flexible license management. Organizations could assign licenses to extensions for users who require features beyond those offered in the base package, even if they don't require a dedicated phone number. For example, a user who needs access to video conferencing capabilities could be assigned a license without needing a separate phone line.
    Cost Optimization: Organizations could…

    2 votes

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  7. The color of the text message bubbles has just switched to a dark blue background with white text. All of the other themes have the same dark background/light text. Are you aware of halation? 50% of the population has an astigmatism; for those with this condition, reading a light text on a dark background causes visual issues and can lead to headaches. There needs to be an option where all my text bubbles, both incoming and outgoing, are in a visual contrast that works for me.

    4 votes

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  8. We should have the option to customize the accessibility of call logs for a customize roles. The capability to have an access to call logs for specific users under specific sites.

    2 votes

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  9. 2 votes

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  10. Need RC app to ask permission to takeover default video calling behavior. Client uses a MAC and every time they launch the RC app, it takes over as the default app for calling over Face Time. User would like option to choose default app for calling. Client is Tegna / UID 1853119021.

    2 votes

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  11. Customer called in asking if its possible 2 different credentials on the same user extension

    4 votes

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  12. Have a standard user to toggle to specific call queue they are member of and not just the general call queue.

    4 votes

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  13. Extend the duration of on demand call recording and automatic call recording in server so that we can still have access and back track the recordings.

    1 vote

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  14. To add security on voicemail/message only extensions

    1 vote

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  15. It would be nice to have a feature that lets you view all the call history and all the sms for all extensions in the app apart from the admin portal so we could be more efficient in managing all our reports

    2 votes

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  16. Ringcentral app with the big r logo, to expand the call, voicemail, recordings pane in the phone view to enlarge the font in the RC app for reading

    3 votes

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  17. Customer is getting reports that some users are not seeing the contacts in the Outlook 365. Only to find out that the affected user did not connect the Outlook 365 calendar and contacts. He wants a view screen on the list of users connected to Outlook 365. Or, if he can push the connection of O365 from his end for all users, being the Super Admin.

    2 votes

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  18. Ring Central would keep a count how many calls and emails you have sent that day on the phone or text tab. This would make it much easier for those that have daily quotas to hit.

    2 votes

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  19. The customer is looking for a way to sync Azure to delete or disable terminated users.

    1 vote

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  20. Ability of admins to update who will receive the Auto-Aggregation Declined email

    1 vote

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