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179 results found

  1. Customer would like have have both subject line and email body on the cover page note when doing efaxing.

    8 votes

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    New  ·  1 comment  ·  Fax  ·  Admin →
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  2. Removal of the Fax Icon in the RingCentral App for accounts that doesn't use Faxing.

    4 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  3. Customer should have the option to forward RC Fax number to the External fax number for RC Fax account

    13 votes

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    0 comments  ·  Fax  ·  Admin →
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  4. Request to redeem deleted Fax logs using the Ringcentra Application

    6 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  5. When using a custom cover page it should show the recipient fax number.

    11 votes

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    1 comment  ·  Fax  ·  Admin →
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  6. By extending the Co-Recipient feature in RCApp for voicemail to fax, this would allow organizations to have shared fax mailboxes where messages are marked as read in the shared environment. Many healthcare customers cannot send fax into email boxes due to compliance.

    17 votes

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    1 comment  ·  Fax  ·  Admin →
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  7. Being able to view attachment to a failed fax

    6 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  8. Ability to choose Fax Only numbers as the outbound caller id instead of just Main Company, Primary, or IVR.

    9 votes

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    0 comments  ·  Fax  ·  Admin →
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  9. Currently, inbound faxes are directed to a phone number, which can be less straightforward to verify and manage. Client is concerned about phishing and bogus faxes containing potentially infected attachments. This issue has heightened the need for a more secure and easily verifiable fax address.

    We would like to request a feature that allows us to use a simplified, easily recognizable address for inbound faxes. This could be in the form of an email address or a unique identifier that is simpler to verify compared to a phone number.

    This change will enhance our ability to manage and verify inbound…

    4 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  10. Fax Confirmation to state "Successfully Sent" (not just sent)

    8 votes

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    0 comments  ·  Fax  ·  Admin →
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  11. Implement an option for automatic daily downloads of received faxes.

    3 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  12. ~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.

    3 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  13. Ability to turn off incoming fax

    9 votes

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    1 comment  ·  Fax  ·  Admin →
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  14. Our faxes come to the OSCAR EMR inbox but also stay in the Ringcentral app and my staff have to clear them manually is there a setting so when they get uploaded to our OSCAR EMR those get deleted (except that did not go through)from the ringcentral app (that was the case with SrFax)

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  15. We selected the desired cover sheet in the user template. Is there a way to prevent users from using other cover sheets? For example - we want classic to be the only cover sheet option available and prevent ancient from being used.

    8 votes

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    2 comments  ·  Fax  ·  Admin →
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  16. Customer is requesting to receive service status notification whenever there are outage on the service. Customer has a RingCentral Fax3000 account.

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  17. Option to get a separate email notifications for 2 different fax numbers associated to a Fax only account

    4 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  18. customer would like to receive the fax directly to the email address without assigning any user extension as the main operator

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  19. Asking for the Faxes and Voicemail to be received on the RingCentral App for multiple Users.

    Faxes are showing on the RingCentral App of the User that is receiving the app but I want the fax to also show on the other Users RingCentral App.

    4 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  20. Disable inbound/receiving faxes on the whole account, including the main company number and main fax number. Especially to plans that has a pre-added faxing features.

    4 votes

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