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  1. When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people in their contacts.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

    1 vote

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  3. I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.

    3 votes

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  4. are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote

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  5. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote

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  6. There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote

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  7. Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transferring party would be automatically connected to the party that they are trying to transfer to. Then they could ask if they wanted the call.

    2 votes

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  8. In Germany it was very common in the ISDN world that companies add additional digits to phone numbers provided by the PSTN service provider. This functionality in ISDN is called "Overdialing." As an example of this functionality, the PSTN service would provide a number block of 100 numbers to a company. The company would then add 2 digits to the numbers. For example, a company purchases 100 numbers from DTAG +49 89 12345 - 00 .. 99. The company can add digits, i.e. 2 digits +49 89 12345 - 00 .. 99 - 00..99. This example shows that the potential…

    1 vote

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  9. Add a visual notification in service web when a user opens the user detail screen that it is already opened by another user.

    1 vote

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  10. It would be nice to be able to upload a list of leads/contacts (from csv or other format) to be dialed in succession without the need to key in each individual phone number at the beginning of each call.

    1 vote

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  11. Provide a ring central client for the XBox one platform to allow joining on a big screen without the need for a pc to connect to the TV

    1 vote

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  12. ...app (Android). So that State is removed completely from user view. Would like this to be programmable to advised user groups, rather than set at account level. Customer is a hotelier and do not want any of their onsite users to "accidentally" place themselves (or shared devices) into DND, as this would prevent incoming calls (business) coming into the location. Even with education system mis-use can still be achieved by the end user

    5 votes

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  13. The request is for the ability to easily switch the default user for unassigned user calls from the first super admin to a voicemail or another location.

    1 vote

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  14. Feature request to have payment system for RingCentral.

    1 vote

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  15. one of my customers state they used to be able to delete all messages from their inbox when logged in SW. Seems like at some point in the last year, the limit was changed to 50. Need that limit removed. See attached video of issue. you can "restore" more than 50, just when it comes to deletion, it limits it to 50.

    1 vote

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  16. AE Commentary: "I wanted to confirm on the anticipated product roadmap to enhance shared lined functionality to support cordless. As mentioned, Lamps Plus is requesting this capability since having cordless phones in their stores is invaluable. They cannot operate using RingGroups with extensions since this prevents them from having a complete call recording when inbound calls are parked temporary and retrieved from any phone.

    Their SVP of Operations is going to make a decision whether to continue with RingCentral or not given the constraints of our platform.

    "We had discussed adding the feature request to the roadmap for enhancing share…

    5 votes

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  17. 5 votes

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  18. The current welcome message can be confusing. Some customers would like the ability to customize the message initial users receive.

    5 votes

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  19. 5 votes

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  20. On a Polycom device, in addition to transferring a call to someone else's voicemail using "0"+"extension number", we would like to be able to press "0"+their softkey extension.

    3 votes

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