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86 results found

  1. ~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.

    4 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  2. Customer said that all of the fax coming from number 2817190715 should be routed to another fax number external 8557710242.

    7 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  3. There are fax recipients that do not have direct numbers so it would be helpful if an option to put their extension number will be available when sending externally.

    1 vote

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  4. While creating a new fax every users gets a drop down on their ring central where they can select a number that they want to use for sending Fax .Mostly users select their own primary number but in some cases they are required to select a different number which is dedicated to the entire office for sending Faxes .If the user selects any other number other than their Primary number and sends Fax then it is also updating the Fax number under outbound calls/Fax section on Ring central Admin side.So if my Primary number is 555-555-5555 but while sending Fax…

    5 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  5. When creating and sending a fax from the RC mobile app, end users are seeing shadows on documents which diminish the quality of the image/document they intend to scan. The request is to use the device flashlight to help remove undesired shadows when taking a picture of a document when sending a fax from their mobile App.

    1 vote

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  6. Would like to be able to add an external fax# as the Return Fax# for fax Cover Pages. We use it for sending faxes ONLY.

    3 votes

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  7. It is benificial if you are sending multiple faxes specially if you are sending the same information to all of your contacts

    3 votes

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  8. When I add a contact list on my RC app there's an option to add a business number and fax number. When I tried to send a fax and select the contact on my list it shows the business number instead of the fax number.

    4 votes

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  9. If the user accidentally deleted the fax, there is no option in the app to retrieve or re-view it and will need to login to service web's messages and deleted items.

    2 votes

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  10. Customer wanted to have the reason added on the email notification for failed fax transmission result

    3 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  11. Use Company Fax as Caller ID even assigned to user extension directlyWe do not want our operator extension to receive the faxes. We want to use our company fax number as caller id even it is assigned to a user extension.

    13 votes

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    Under Review  ·  2 comments  ·  Fax  ·  Admin →
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  12. Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.

    7 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  13. Being able to write out a fax that is constantly repeated, such as test faxes, with just a click from your mouse would increase productivity when using RingCentral Faxing across all device types.

    1 vote

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  14. when customer goes to contacts > choose a contact > profile > fax > the phone number where fax should be sent to is the phone number under fax, currently it defaults to primary number

    4 votes

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    Under Review  ·  2 comments  ·  Fax  ·  Admin →
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  15. For Customer who need the Fax to be saved directly to their network shared drive.

    3 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  16. This feature would be helpful as we need to upload the fax submission result along with the submitted fax into our crm.

    1 vote

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  17. We should follow the fax template as it shows on the admin portal regardless if it is sent using email to fax.

    2 votes

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  18. To be able to remove the symbol sign "+" on the faxes we receive as PDF. Or able to customize the name of the PDF fax files we receive.

    1 vote

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  19. Customer would like to block the fax message on the main number but not including SMS and calls.

    6 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  20. The prior version of RingCentral gave you the option of opening a fax and saving the fax without having multiple steps. With the new version, you have to download the document, save the document, delete the download then delete the original fax. Too many steps.

    3 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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