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9536 results found

  1. On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. Customer would like to block the ability to send SMS messages to more than one recipient. They would like the ability to block both "Group" texts but also sending a single message to more than one separate recipient.

    3 votes

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  3. I'd like the ability to answer and end calls with the Jabra Evolve 75 headsets. As it is currently, you can only answer or end calls from the desktop application.

    2 votes

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  4. Respond to call via text after voice mail and will receive text a message to reply or send message to the caller

    3 votes

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    Implemented  ·  1 comment  ·  Other  ·  Admin →
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  5. It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.

    2 votes

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  6. I'm trying to edit a "guest" profile in app.ringcentral.com. When logged in, I click on the contacts tab and select a guest contact. Their info comes up - but no option to edit the info. I would like to add a phone number to their guest profile.

    2 votes

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  7. Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.

    2 votes

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  8. Hi there, i basically have 3 extensions on my account (admin one and dispatch team) the problem is that the dispatches can t see the calls that are being directed to the numbers i have. Same problem with recordings...can you guys add the recordings in all of my extensions and the ringcentral phone app...? please...its really important

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. The request is for the ability to bulk assign trunks similar to users in the Enterprise space. High Density Analog requirements that need our eFax capability disabled (Voice Only) takes a significant amount of time to program trunk by trunk. This could be accomplished by an Audio Codes MP1288 or AT&T Pots in a Box (PIAB). The goal is to be able to set a Template for Voice Only and apply that Voice Only Template to Phone Numbers that will require the eFax to be disabled.

    2 votes

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  10. When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people in their contacts.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. The RingCentral Phone app provides the ability to upload a custom fax cover page, which we use to include our company logo along with some instructions and a disclaimer. Please consider adding this feature to the new RingCentral app.

    12 votes

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    Future Consideration  ·  1 comment  ·  Fax  ·  Admin →
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  13. I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Using MPOW headset model BH359A and Apple Airpods Model EMC313185 to work with RC phone app

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.

    2 votes

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  17. There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  18. Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transferring party would be automatically connected to the party that they are trying to transfer to. Then they could ask if they wanted the call.

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  19. In Germany it was very common in the ISDN world that companies add additional digits to phone numbers provided by the PSTN service provider. This functionality in ISDN is called "Overdialing." As an example of this functionality, the PSTN service would provide a number block of 100 numbers to a company. The company would then add 2 digits to the numbers. For example, a company purchases 100 numbers from DTAG +49 89 12345 - 00 .. 99. The company can add digits, i.e. 2 digits +49 89 12345 - 00 .. 99 - 00..99. This example shows that the potential…

    1 vote

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  20. Add a visual notification in service web when a user opens the user detail screen that it is already opened by another user.

    1 vote

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