221 results found
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Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
6 votes -
Conference Room for H.323 Supported for RCV
Conference Room for H.323 Supported for RCV
Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.
5 votes -
Custom Meeting ID for RC Room
You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.
5 votes -
The ability to modify the default format of recorded RingCentral meetings/videos.
Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.
5 votes -
Ability to share a portion of the screen
Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.
5 votes -
MMS for Toll-free numbers
Other carriers are supporting MMS for TFN (Toll-Free Numbers). I would like RingCentral to also support MMS for TFN.
4 votes -
Synchronize the timestap of the downloaded timestamp of the transcript and MP4 from a recorded video meeting
Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.
4 votes -
Add the scheduled meeting to the RingCentral app's workspace
Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab
4 votes -
Floating minimized video screen
put back the floating video screen when minimizing video.
4 votes -
Ability to stay and wait for immediate video meetings
End user's meetings are all immediate and non-scheduled with about 30 clients per day as a therapist
Need the old feature of staying on the video meeting while waiting for the client4 votes -
Webinar Calendar invite notification on calendar
To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.
4 votes -
Change RCV Audio dial in number
Change default number in invite
Is there an option to change the default Audio telephone number the attendee can call in to a RC Video meeting? Its currently set to +1 (650) 4191505 United States (San Mateo, CA)
4 votes -
hands up feature when you are in a meeting want to talk without interupting
When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.
4 votes -
The Annotation option in the Video Confernce sucks!!! When you were tied to Zoom we had an ability to choose shapes and colors that we could
When you were tied to Zoom there was the ability for us to choose a shape and the color of that shape when we were annotating in the video when sharing information. That made it easy for us to identify what we were focusing on. It had a pen feature, but I never used it. And I hate that I can't choose the color of the pen that I use. It is a light color and blends into the information we are sharing.
4 votes -
option to change transcript file type to txt file
ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
current default file is PDF it would be better to have an option such as txt file for download3 votes -
Prevent external recording of video meetings or webinar
A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.
3 votes -
I need a way to change my Default name
Make it easy to change name. Really annoying if we don't go y that name or sometimes including role is helpful.
3 votes -
Enable Caller ID Name (CNAM) Display on 911 Calls
Our current VoIP setup successfully transmits the Caller ID phone number (ANI) when calling 911; however, the Caller ID name (CNAM) is not displaying to the PSAP.
Local government inspectors now require that emergency calls made from businesses show both:
The Caller ID number, and
The company/Caller ID name
Current Behavior
ANI (phone number) is displayed correctly on 911 calls.
ALI location information is provided.
Caller ID Name (CNAM) does not appear.
3 votes -
Private chat for host and attendees on Webinar
Ability on the Webinar to send private Chat from the host to attendees.
3 votes -
show me what i am sharing when i share my screen
I need to be able to see what I am sharing when I share my screen during a presentation. That way I can tell that my audience can see what screen I am sharing and I can also confirm I'm not sharing a screen I don't want to share yet. This ability would also be great to have when using the screen overlay feature so I can see if my head is covering an important part of my screen I am sharing.
3 votes
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