131 results found
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Change voicemail greeting through phone
I want the option to change my voicemail greeting using any phone by dialing either the main number or my direct number.
3 votes -
Voice Recognition Feature
Want to have a voice recognition feature. Want to possibly add it on the account as part of an additional security measure that they have on their account/system.
Significance of the feature : To avoid people claiming to be someone they're not and to avoid speaking/transacting to unauthorized people.
3 votes -
monitor only for meetings
Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.
3 votes -
Video Calling Feature for none-migrated accounts
For the video calling feature to be made available to none-migrated accounts (Video Provider: RCM/Zoom).
3 votes -
Ability to share a portion of the screen
Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.
3 votes -
The Annotation option in the Video Confernce sucks!!! When you were tied to Zoom we had an ability to choose shapes and colors that we could
When you were tied to Zoom there was the ability for us to choose a shape and the color of that shape when we were annotating in the video when sharing information. That made it easy for us to identify what we were focusing on. It had a pen feature, but I never used it. And I hate that I can't choose the color of the pen that I use. It is a light color and blends into the information we are sharing.
3 votes -
Option to disable pop up message to be RingCentral member
the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.
2 votes -
Remember Custom Names
When a user joins a meeting via telephone, the number is displayed as their identity. This can be edited to display a name, which is fantastic.
It would be awesome if RingCentral could remember the custom name associated with that phone number for future meetings. This would keep the admin from continually changing the names each meeting for repeat participants.
2 votes -
Logs of Meeting session of outside organizartion
The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.
2 votes -
ability to change organizer for a scheduled meeting
As an organizer who is not able to attend the scheduled meeting I should be able to assign the organizer role to a different user
2 votes -
Removal of Full-Screen mode under Gallery View (RCV)
Customer is reporting that seems to be an issue on his end, Double clicking a remote control session on Gallery view is transitioning into full screen view. Double clicking it again returning it to gallery view.
2 votes -
Video Meeting request to have the IP Addresses captured of all attendees to the Video Meeting for security purposes
We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you
2 votes -
Separate Sound options for Calls while on a Meeting
We do a lot of video Meetings throuout the whole day and accept/start calls while in a meeting. If we mute speakers on the meeting we do not hear other person on the call.
2 votes -
RingCentral APP AI Notes on Max Agent
It would be great if AI Notes is implemented on Max Agent while RingCentral App/Dialer is a taking notes for agent easier.
2 votes -
Default for no waiting room
Right now you can only disable waiting rooms and allow users to join before you on a meeting by meeting basis. There should be a default setting to allow this to be the global setting for new meetings.
2 votes -
All scheduled Video Calls should be captured in the Ring Central App
Right now only meetings that are linked with outlook populate on the "Upcoming Meetings" display. If you schedule something it should be there regardless... For instance, I create a meeting and then I just text my friend the meeting ID and they join via the Web... that meeting should still be tracked within the Ring Central Application.
2 votes -
Floating minimized video screen
put back the floating video screen when minimizing video.
2 votes -
Ability to delete video meetings in bulk
Ability to delete and being able to remove recorded
video meetings in bulk instead of one by one. Curretly
when i'm going to video meetings recording i can only delete it
one by one. We don't have the option to delete or select multiple
video meetings and delete at the same time
2 votes -
Ability to add screenshots & files in RingCentral meeting/video
t would be fantastic to have the ability to share screenshots and files directly in the chat during a RingCentral meeting. Additionally, integrating a feature to attach a cloud drive, like Google Drive, to automatically store chats and shared files would be extremely useful. Taking it a step further, it would be great if meeting recordings could automatically save to a designated drive location, especially for recurring meetings.
2 votes -
Automatically record rcv meetings without a host
Automatically record RCV meetings without a host. (The meetings should automatically record to cloud when a participant joins)
2 votes
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