Skip to content

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

277 results found

  1. This is being tracked as a priority by FinServ Vertical team

    3 votes
    How important is this to you?
  2. This is a huge need for many of our customers.

    3 votes
    How important is this to you?
  3. Ability to update the Email Notification when a new voicemail is received. It would be helpful to update this specific ticket when placing the outbound call to respond to the voicemail. However, the Email Notification ticket is not offered and there is no way to search for it or enter the ticket number to bring it up.

    3 votes
    How important is this to you?
  4. This would offer the ability to log inbound and outbound calls directly to opportunity/case activities. This could be similar to the "related to" field in SFDC.

    3 votes
    How important is this to you?
  5. Essentially, the customer would like to have the option to turn off meetings (RCV) yet still sync the user's presence from Google. That way if they turn off RCV they could still have their presence switch to busy when using Google for meetings and see that in the RC App.

    3 votes
    How important is this to you?
  6. SPOK attendant console integration is a key requirement for BMC. They have been utilizing SPOK as their call intake solution, as well as an interface to beepers/paging devices for many years. The hospital is currently unwilling to part with this platform. SPOK seems to be dominating the healthcare market.https://www.spok.com/

    3 votes
    How important is this to you?
  7. Due to Freedom of Information Act, prospect does not want personal Contacts and Calendar events on City provided machines or applications.

    3 votes
    How important is this to you?
  8. ArcBest is a current Genesys Pure Cloud (I3) customer and is looking to move to the cloud with next generation UC/CC solutions. Customer is looking for cherry picking of calls from a voice skill.Genesys is claiming to provide this feature.

    3 votes
    How important is this to you?
  9. RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation

    3 votes
    How important is this to you?
  10. Athena EMR/EHR system for medical practices

    3 votes
    How important is this to you?
  11. Hello,I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant.The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meetings and webinars with different branding.It is completely possible to have a Facebook Ads Lead zapier to ZOOM and Create Webinar Registrant.My colleagues do this all the time, see this Video.Running A Buyer and Seller Seminarhttps://youtu.be/QmnwkqtZszE?t=2358See the photo attached below.So How can we do the same with RingCentral meetings and webinars???This is a VERY useful function that allows Facebook Ad Leads to pass their…

    3 votes
    How important is this to you?
  12. The RingCentral for outlook plugin works when creating an outlook invitation, it can invite people. The problem is that the passcode is not included in the one-touch link for private video conferences so those with the link still need to key in the passcode manually but most of the time it is not easy to find. The one-touch link should allow those who use to immediately be able to join the meetings without being asked to enter the passcode. This will not only be for convenience but also for safety as some participants join the meetings while driving.

    3 votes
    How important is this to you?
  13. We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.

    3 votes
    How important is this to you?
  14. As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    3 votes
    How important is this to you?
  15. We need the ability to attach images to text messages from the Outlook plug-in.

    3 votes
    How important is this to you?
  16. We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!

    3 votes
    How important is this to you?
  17. Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral since any property manager business cannot use your service for their business! There should be a way to redefine the RingCentral number so that Airbnb does not tag it as a VOIP..their concern is that most VOIP numbers are land lines that do not accept text messages

    3 votes
    How important is this to you?
  18. Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa

    3 votes
    How important is this to you?
  19. Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.

    3 votes
    How important is this to you?
  20. RingCentral & Oscar EMR - enabling Oscar EMR to Send fax from within Oscar EMR (eform) via RC Fax line Receive faxes sent to RC fax line to be deposited into Oscar EMRThis will increase the RC fax product appeal to many users out there.Sam

    3 votes
    How important is this to you?
  • Don't see your idea?