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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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64 results found

  1. Not all users know they already have the Plugin and they tend to install it again and it goes nowhere as they are not allowed to install apps and IT has already done it using silent install. If they could at least just see that they only need to launch the plugin, it will prevent confusion to the users.

    1 vote
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  2. Like with other CRM, that can determine if the caller/contact is already handled by another person. It will prevent confusion on the customer's and Rep's end. It would prevent their clients from getting confused about who they need to talk to.

    1 vote
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  3. We need our Salesforce to receive text messages rather than the RC application, is it possible for that

    1 vote
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  4. This would be very use for anyone that is calling a specific person from their contacts that requires an extension. Old phone system we used had this feature with their Salesforce add-in. Example: 111-222-3333,1234This would dial the main number and after a brief pause the extension.

    1 vote
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