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Developer Platform, APIs, & Integrations

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875 results found

  1. Allow custom names for different numbers on user

    1 vote

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  2. Wants know if the integration is working properly and if he is able transcript the call with the Hubspot App

    2 votes

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  3. Some accounts that are big enough to have multiple IVRs for multiple sites would benefit from being able to back up their IVR configs in the cloud.

    3 votes

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  4. Have RingSense integrate with Agency Zoom or with Zapier to send to Agency Zoom.

    2 votes

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  5. We are using RingCentral along with Zendesk for our support helpdesk. We would like to know if there is a way to use RingCentral for notifications for all tickets raised in Zendesk afterhours to our on-call staff. Note, this would apply to email and portal raised tickets and not only to calls through RC.
    On-call will have a dedicated extension. Is there a way for us to automate a call to a certain extension when new tickets come into Zendesk? If not but there are any similar notification options possible, please let me know.

    2 votes

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  6. The customer wanted to save the call logs in Notes in Hubspot.

    5 votes

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  7. Ability to customize performance reports to mirror the information on the Salesforce ativity

    1 vote

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  8. It would be better if SMS Automation works between Dynamics 365 and RingCentral

    1 vote

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  9. Having the option to implement a streaming URL service for ‘music On on hold’ within the RingCentral platform would be extremely beneficial to us.
    This live URL would be able to provide a multitude of company oriented advertisements that would be randomized with every single call with every single customer being placed on hold.
    Services like Easy on Hold can provide that as long as the RingCentral platform supports it.

    1 vote

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  10. Ability to log SMS on RingCentral for Salesforce eventhough you are note logged in on the Salesforce and the auto ,og SMS is not turn on

    1 vote

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  11. Request for RC for Teams embedded App to re-sync with the MS contacts automatically after any loss of connection/sync

    1 vote

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  12. As a trade supplier, all of our customers are businesses, and each of our customers can have as many as 20 contacts all phoning out from one main company number, but the RingCentral for HubSpot app only shows the first and last name for the first match - so inevitably, often we're not speaking to the person whose name is on the first match.

    For us, it's way more important to show the company name than that first and last name of one of the people working there - at least it's virtually guaranteed that the company name is right,…

    1 vote

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  13. To be able to add attachments like files or images using the High Volume SMS.

    7 votes

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  14. Hi,
    I have multiple accounts with ring central. It is difficult to keep on track with different accounts since we are can only log into one account at a time. I believe I am not the only person with multiple accounts, Is there a way to be able to switch from one acct to another under 1 umbrella log-in without logging out of one? I am now required to get another phone in order to keep track of my phone call. If I want to start another business, will I have to get another phone, this will lead me to…

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens to the phone call screen.

    1 vote

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  16. Bring back the call recording link for Hubspot

    1 vote

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  17. It would be great if we had the ability to select between which contacts to be displayed in the embedded app (RingCentral contacts/Partner brands or Microsoft Teams contacts).

    Some users prefer RingCentral/Partner brands Contacts to appear on MS Teams Embedded App or the other way around.

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  18. Using RingCentral for MS Teams integration, there must be a feature that will allow end users to remove unnecessary email addresses sync to the Embedded app

    1 vote

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  19. Ability to hide the logs to the leads activities

    1 vote

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  20. Wealthbox is a CRM used by Financial Advisors to log tasks, calls, meetings, contacts, etc. We would like to intrgrate RingCentral with Wealthbox to streamline calling/messaging clients easier.

    9 votes

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