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1427 results found

  1. Show "TO" information on Dynamics 365 module!

    We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.

    Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  3. Add Top Producer CRM to integrations list

    Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. More Zapier Actions

    I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.

    10 votes
    Future Consideration  ·  2 comments  ·  Integrations: Other  ·  Admin →
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  5. Senta CRM

    Connect Senta CRM to be able to call from a website and flash up on screen who is calling

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Outbound Caller ID Switch Options on RingCentral for Microsoft Teams

    If a user has numbers for multiple states and/or countries, it would make it easier if on the dial pad, the caller id number selected will have a drop-down option so that other numbers can be selected. The main RingCentral App has it. The other integrations should have it as well.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
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  7. service autopilot integrate with ring central platform

    did not find service autopilot on the list of supported apps please creat an APA

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Miro integration similar to Zoom

    I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Integration with ManageEngine/ServiceDesk Plus

    RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Glip: Create task as Zapier action

    We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Sharepoint integration within RC App

    The request is to integrate RingEX with Sharepoint, potentially as an alternative to standard file storage.

    26 votes
    Future Consideration  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Velocify CRM integration

    Useful to be able to integrate the 2 for efficiency of use.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Access Direct Messages in Outlook Plug-in

    It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Integrate with Marketing Pro

    This is a CRM and client marketing app.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Provide RingCentral Service Status APIs

    Customer wants ability to query, or subscribe to webhook for service status updates similar to information available at status.ringcentral.com.Similar request from LaSalle (who also is a partner and wants to build a central interface for customers)Lasalle UID: 2413574020https://rc.lightning.force.com/lightning/r/Account/0012H00001Z7aMsQAJ/view12K ARR

    6 votes
    Under Review  ·  0 comments  ·  APIs  ·  Admin →
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  16. Sync Contact Directories between CISCO 525G IP Phone and Office 365

    sync Contact Directories between CISCO 525G IP Phone and Office 365

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration

    Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  18. Need an integrations with Live Chat or Fresh Caller

    A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Teams Direct Routing - RingCentral Tab/App for common tasks

    The request is for an app that can be deployed via the Microsoft Teams app gallery to add RingCentral controls to the side of the Teams client.
    This app should do the following:
    - Allow for SSO-Stay logged in-Give controls such as: Accept all calls -
    Deny all calls - Do not accept queue calls
    - Remote member management features like logging out of specific queues (this is available in native teams call routing functionality)
    - Be available on mobile
    These functions are not available in the Service Web page for an end user and popping out to the mobile…

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  20. Ability to Integrate BT Cloud Phone to Mactrix Order Software Machine

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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