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1355 results found

  1. Enable SSO to desktop phones to add more security

    2 votes

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  2. RC for Hubspot CTI is not registering the contact information for calls

    2 votes

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  3. Want the contacts saved under the External Shared Directory to be visible on the mobile and desktop app as well as the physical phones.

    1 vote

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  4. Ability to customize disposition using App connect

    1 vote

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  5. Customer is looking for this feature which, he is claiming that it was existing before.

    Issue : RingCentral Outbound Click to Dial via URL is Broken

    Steps to replicate :
    1. He opens command prompt or the RUN black box.
    2. He submitted URL link that will dial out, together with the extension number users would like to reach.
    3. Example : tel://8005958110,,2,,60128#,1
    4. It should dial via the RingCentral MVP App and it should connected to the correct extension.

    1 vote

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  6. Ability to create a rule or setting in Ring Central Zapier that if I get a call from a number from a ringout web call in a certain number with extension I will automatically forward it to a call queue number without having to answer it or press 1.

    1 vote

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  7. Would like to use the RingOut API in Zapier as my Direct Number / Digital Line assigned on my extension instead of using 'MainNumber+Extension Number' to trigger the RingOut in Zap and connect my call in RC App

    1 vote

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  8. 1 vote

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    • can i get a report of call credits being used
    • can i get logs going back 12 months with the calling credit used
    • looking for total usage that takes up the call credits
    • essentially when we are invoiced for another call credit package at $20 we need to know what sites used the credits to bill them accordingly
    1 vote

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  9. Ability to access email on the app

    1 vote

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  10. Need to disable the syncing of Notification badge for RC Chatbot in Teams Chat and RC Plugin for Teams (Embedded App) for new SMS.

    1 vote

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  11. Triggers for workflows are around sms and calls, would be nice if I could trigger based on date and time as well. Like at 4pm say "Please check your time cards before leaving for the day team". I could do something like this via tasks and calendar but like the idea of being able to use it here also

    1 vote

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  12. When RingCentral App detects that a Contact is not using RingCentral App, the customer doesn't want any pop-up recommendation to send an invite to the Contact to download and use RingCentral.

    6 votes

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  13. transription of the conversation for all users on ringcentral for google

    1 vote

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  14. On behalf of our client, we would like to inquire about the accessibility and compatibility of Microsoft Teams and Microsoft Dynamics 365 when utilizing the Safari web browser. We kindly request information regarding the level of support and functionality offered for these applications on the Safari platform.

    4 votes

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  15. Will the integration work with the Firefox browser addon if I have the RingCentral Firefox addon installed? I do not use Chrome as my default browser.  If I but install the Clio RingCentral addon through Chrome could I use the integration if I sign on to Clio using Firefox?

    2 votes

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  16. Customer wants to control the Auto-Log calls settings of all Users that is using RC for Hubspot extension

    2 votes

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  17. Preferable LDAP connection to external LDAP's as well as the system to provide a internal speed dial list which a connection can be established from external devices via the generic SIP user interface e.g. legacy desk phones etc

    17 votes

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  18. Add the the source tag to be applied to all calls in Ringcentral &
    Hubspot.

    Add ability to see the close rate. Leave comments on leads
    or mark them as a booked service so we can assign a value to each lead?

    2 votes

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  19. Ability to archive the previous recording prior to connecting the archiver

    1 vote

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