Skip to Main Content

All ideas

Showing 4127 of 4127

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari 3 days ago in RingCentral Web/Desktop App 2 New

Option to disconnect one party in a conference call

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.
Crystal Aikman 3 days ago in RingCentral Web/Desktop App 0 New

Please can we get an audio cue when calls are successfully transferred.

At the moment, as a recipient of a warm transfer, we have no idea if the caller has been passed to us or if we are still talking to the person doing the transfer. It would be good if we get an audio cue on both ends of the transfer so we can te...
Ben Walker 4 days ago in RingCentral Phone 0 New

Synchronize Workspace Calender with 0ffice 365 or google calender.

It will allow users to have an overview of the synchronized calender in one go and using only one application.
Karan Ramsorrun 1 day ago in RingCentral Web/Desktop App 0 New

Set Intercom Feature In Bulk.

When going through to turn on which phones are permitted to accept intercom calls it would be helpful to be able to do this in bulk for multiple or all phones at once for each site. An option to just select all phones and apply an intercom templat...
Nate Graham 11 days ago in RingCentral Admin Portal 0 New

HUD Features

We would like to have the HUD active for some users at all times. The real issue is that the pop up for the HUD has to be opened each day, we would like to have the HUD pop up open automatically for the users if possible.
Jason Facey 1 day ago in RingCentral Web/Desktop App 0 New

Can we add the capability to send audios

Would safe some minutes if we include the capability to share audios in our chat conversations, Thanks!
Joel León 2 days ago in RingCentral Integrations 0 New

Mute incoming call notifications while currently on a call

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.
Daniel Cobb 8 months ago in RingCentral Phone 10 Planned

Add "All" Option Back to the Site Filter Within the "Users with Extensions" Page in Service Web

The customer would like to be able to filter by "All" sites within the Sites filter in the "Users with Extensions" page in Service Web. For example, when trying to filter for users who are in a Not Activated status, customers were previously able ...
Alex Taus 16 days ago in RingCentral Admin Portal 0 Under review

Notification of SPAM phone number status

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.
Shadi Gharfeh 4 days ago in RingCentral Phone 0 New