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RingCentral Web/Desktop App

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Automatically remove status message when turning off DND.

When you are on DND and set a status message, it is easy to forget to remove the status message if you click Turn off DND. This is confusing to other employees who are trying to see if that person is available or not when the status message is not...
Stephanie Muston about 13 hours ago in RingCentral Web/Desktop App 1 New

RingCentral App - Sending MMS in Mac OS device

RingCentral App - Sending MMS in Mac OS device Customer computers are using are Mac OS computer and tend to use formats native to apple. Customers is looking for option that format from Mac OS device can be change in the RingCentral app when sendi...
RC Tester Account 1 day ago in RingCentral Web/Desktop App 0 New

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 7 months ago in RingCentral Web/Desktop App 6 Planned

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 146 Planned

Ability to mark all unread SMS and voicemail messages read

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).
Vanessa P 12 days ago in RingCentral Web/Desktop App 1 New

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia about 1 month ago in RingCentral Web/Desktop App 0 New

Download Option for Desktop app version report

A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.
Mark Joaquin Marcelo 15 days ago in RingCentral Web/Desktop App 0 New

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
over 3 years ago in RingCentral Web/Desktop App 22 Future consideration

Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.   Add support for threaded conversations, please.  This will be understandably difficult given the vari...
over 3 years ago in RingCentral Web/Desktop App 28 Planned

Make invisible mode more prominent

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...
Kartik Chachra 4 days ago in RingCentral Web/Desktop App 0 New