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RingCentral Web/Desktop App

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set custom music on hold for park calls.

set custom music on hold for park calls.
Guest over 2 years ago in RingCentral Web/Desktop App 6 Under review

Turnoff messaging tab for MVP

Turn off messaging feature per Role. Allow customer to be able to select the Role to not have access to messaging with Desktop or mobile app. This will allow customer to restrict outside contractors for security reasons.
Tony DaSilva 8 months ago in RingCentral Web/Desktop App 0 Under review

Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

Desktop App > Settings > Phone > Voicemail ONLY shows up in the desktop app when Notifications is checked under User Settings in the assigned Role. It would make more sense for this to show up when Voicemail Settings is checked, as we hav...
Michael Shupe about 1 year ago in RingCentral Web/Desktop App 0 Under review

Fill in Fax without making a contact

We fax to many companies and lenders that are NOT contacts. We would like the ability to fill in the fax cover sheet manually, not make a contact first. That is very time consuming and not a good use of time.
Lynn Kortbein over 1 year ago in RingCentral Web/Desktop App 0 Under review

Read Receipt for SMS

this is on all other software as Teams, Skype
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Make Status Visible in the Dialer and Contacts Lists

The status feature (Available, On a Call, In a Meeting, DND, etc.) is a great feature but currently only shows in the messaging section and when you open a contacts profile in the RingCentral desktop app. This makes it essentially useless for us a...
Keith Brown over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow us to change the default target of where files are downloaded in Chat.

So we can organize how our files are downloaded rather than them just defaulting to the downloads folder.
Kasey Taylor over 2 years ago in RingCentral Web/Desktop App 0 Under review

Extended waiting time while in queue

Extended waiting time while in queue
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Ability to send a Scheduled Glip message

To offer a feature that allows end users to schedule a Glip message to another user. Globally enabling people to send a scheduled Glip message while alleviating message sender concerns about a message notification interrupting the recipient outsid...
Jenny Deasy over 2 years ago in RingCentral Web/Desktop App 3 Under review

Manage Meetings from within RC App without linking to Calendar

It would be helpful to be able to manage meetings after they've been created from within the RC App. Once created there's no way to get back to them to change or cancel. There's also no way to see a list of upcoming meetings in the App. It can be ...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review