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RingCentral Web/Desktop App

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Password History Restriction

The ability to set a password history restriction is not currently in place according to a response I received from RC support. For example, if you set a password expiration and it expires, you can still keep using the same password over and over....
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Enable to push to answer calls on the unified app

Enable to push to answer calls on the unified app using the Trucker Bluetooth Headset with Microphone
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Change the Ring Central App messaging Font to a Serif Font

Those who need to tell if a l is a l or an I
Servontius Turner over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Save glip app fax contact using company name

When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add Custom Roles to Standard Subscription Tier

Custom roles and permissions are currently available only for RingCentral Office Premium and Ultimate subscribers. That should be a standard feature and should be available to Standard subscribers. Not having access to custom roles limits our abil...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow for both selected and fillable fields for status to be visable in the Bridge OC

Currently there is a field in Ring Central that allows for users to set their status to in a meeting or Out of office, as well as a fillable field where you can write notes alerting internal users of important details. These fields are unavailable...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Revoke Agent Access to Delete Call Logs

Revoke Agent Access to Delete Call Logs - we do not want agents to have this kind of access as we would want to audit all of our calls
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Mobile Directory Filter

On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title....
David Moschioni over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Answer incoming calls from Jabra Headset

I'd like the ability to answer and end calls with the Jabra Evolve 75 headsets. As it is currently, you can only answer or end calls from the desktop application.
Sarah Blum over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Caller id covers the toggle where you can leave or enter to accept queue calls-need a widget toggle or to move it

My caller id on Android comes up on the top and covers the whole top when a call is coming in. I often have to leave the queue so someone else can pick it up (if I'm already busy with something) and I can't get to the toggle without repeatedly dis...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration