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RingCentral Web/Desktop App

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See log in and log out time of users on RC APP

It will be useful to see if users are logging in and out of their app so admin will always be aware who are always ready to take calls.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Add Password Change to RingCentral App

The new app is great and continues to be improved. I would like to see an option for users to at least change their password from within the app. If possible, it would be nice for them to change their PIN and possibly see/change their secret quest...
Scott Walker over 1 year ago in RingCentral Web/Desktop App 0 Under review

Installing a sound equaliser in BT's 'BT Cloud Work Phone' app, made by Ring Central

At the moment, BT's BT Cloud Work Phone, developed by Ring Central, doesn't have a built in sound equaliser unlike many soft phones. Speaking to BT they say that the software doesn't have the ability 'yet' but couldn't tell me if this meant it was...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

RC app Events feature enhancement

1. Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Editing Fax Cover Page without Additional Attachment

Requesting that clients be able to edit the cover page of the efax feature within the cover page without the edit coming through as an additional attachment.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Sort Team Order

Like the ability to drag and drop re-order my favorites, I'd like to be able to do the same with my teams.
Bobby Clapp over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to Type Instead of Speak During Phone/Video Calls

People that have difficulty speaking, or cannot speak, cannot use RingCentral to place a phone call or speak during a video call (they could use chat, but this feature is something we would like to extend to video calls as well. We would like for ...
Bethany Garcia over 1 year ago in RingCentral Web/Desktop App 1 Under review

Call Queue ring status/ availability customization

Allow users to quickly turn on or off their call queue ring status so they will not be disturbed during meetings/ breaks rather than completely removing themselves from the queue. A quick on and off feature in the RC App or the Phone application o...
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists

Mobile Notification Settings per Team

Request is to add ability to turn on/off Mobile Notifications per Team. We have created quite a few Teams within RC. Our employees can be included in multiple Teams but may want to only receive Mobile Notifications from certain Teams. Unless I'm m...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Ring Tones / Waiting Music

Could you please consider adding some audio files to the downloads option with RC approved music for ring tones and on hold/waiting calls? It would be nice to have more than the few options that are available at the moment.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review