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RingCentral Web/Desktop App

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Admins : Approve or Deny message being sent to mass notify teams on Glip

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Add keyboard shortcut/ hot key to end a phone call

Rather than having to click on the red button to end a phone call (tricky sometimes to navigate back to the app to find the button).... Create a hot key/ shortcut on the keyboard so that we can hang up a phone call without needing to use the mouse.
Megan Brauner over 1 year ago in RingCentral Web/Desktop App 5 Under review

Export List Audio Conference Host/Participant Codes

Make the audio conference host and participant codes part of the user details export.
Nick Rowland Corp over 1 year ago in RingCentral Web/Desktop App 0 Under review

adding a group for enabling intercom

It's difficult to add users one by one
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Enable Admin to turn off ability for users to delete texts and messages

Prevents users from attempting to hide inappropriate content.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Have the option to have Call Queues show up as company contacts

We are using a Call Queue for our IT Department Helpdesk. Right now, that contact doesn't show up as a company contact. On mobile, it shows up under Others, but that isn't really isn't ideal. I'd like to request having the option to include a Call...
Shaun Heckman over 1 year ago in RingCentral Web/Desktop App 0 Under review

Configuration Data Export or Report

It would be nice to have an option within the service portal for administrators to export, or at least generate a report, configuration data. As it stands today only the Users have an export option and it doesn't export everything. Data export for...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Add resend button to fax process

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Create a virtual room for podcast recordings

As a podcaster, one of the biggest challenges I and my co-host face is to get a consistent audio (and video) quality for our show recordings. Since RingCentral already has a robust technology like RC Rooms, I think you folks can replicate the tech...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Ring Central (Classic) red customizable "Busy" Status

Please consider providing a way to set a red " Busy " Status manually without blocking message sounds the way the " Do Not Disturb " Status does in Ring Central (Classic). Preferably a customizable Status where you could put a Red busy color, a...
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Under review