RingCentral Web/Desktop App

My business uses Ring Central to take inbound calls from over 100 small businesses nation wide. When we need to outbound call the clients back, I have the daunting task of scrolling through a list of over 100 possible 'call from' numbers in the dr...

Would be better if we could minimize the hours/days in updating CNAM process

Hello, My company uses a service that only utilizes email and SMS to push notifications. I would like to be able to assign a generic phone number to an RC Team so we can get a notification in said team. Unfortunately, the E-Mail option would just ...

Allow user to delete all call in call log outgoing and incoming

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.

I'll know which app is notifying me.

The ability to add contacts to an existing text conversation. Currently this ability is not available.

Would allow a quick and easy integration to RC app from MS Teams, in addition to allowing a mixed usage of applications (per user preference) in a single organization.

Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.