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RingCentral Web/Desktop App

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Ability to pickup existing park lines in the RingCentral App

When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

contacts on rc phone and rc app not synchronized

contacts on rc phone and rc app not synchronized - some contactcts doesnot reflect on rc app on mobile cu retype and save the existing contact on the rc phone and it auto update on rc app on mobile
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

requesting a feature to have an option to change the logo in the RC unified app.

requesting a feature to have an option to change the logo in the RC unified app.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

new app will not chime if it is in the forefront, needs to chime at all times when a new notification comes in

i need to know immediately when something new comes across and the sound helps me
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Preview Coversheet

Please allow Coversheet Preview Details in unified RingCentral Desktop app. Currently it only shows a blank page.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Display destination number of inbound SMS

My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on woul...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Install RC Unified App for All user under admin access

Customer wants to have an option to install the app on their user's behalf. But prefer that they wanna do it on his end because not all of their employees as tech savvy.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Send Video Meeting Invite via Text Message

When you create a meeting invite it would be nice to be able to send that invite out via text message either by entering a phone number or selecting a contact number.
Randy Olsen over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow computer app to transfer calls away from a deskphone

When a receptionist or user answers a call on a physical deskphone they should be able to use the computer app to initiate a transfer without having to "flip" the call first and then transfer it.
Randy Olsen over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dialing a number containing letters or words doesn't automatically convert to numbers

In the old RingCentral Phone app dialing a phone number that contains letters will automatically convert the letters to the appropriate numbers, can the new app do this?
Austin Clark over 1 year ago in RingCentral Web/Desktop App 0 Under review