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RingCentral Web/Desktop App

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Use RingCentral desktop app as an alarm in case of fire.

We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that i...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Add more filters to the All Calls page in the RC App

We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
James Esch about 1 year ago in RingCentral Web/Desktop App 0 Under review

Can unread messages been highlighted

is it possible to highlight unread messages in glip?
Guest about 1 year ago in RingCentral Web/Desktop App 3 Under review

Better visuals/setup on new RC

The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not...
Andie Carole Byron about 1 year ago in RingCentral Web/Desktop App 0 Under review

Calling Hotlines

It would be best if we can call hotlines and support all numbers
Guest about 1 year ago in RingCentral Web/Desktop App 3 Will not implement

Populate IVR or site Extensions in company contacts

Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.
Martin Ruiz about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow Auto-Receptionist to transfer to specific numbers in extensions

I have an admin account that is for all official calls (non-customer related) and that extension has 5 phone numbers associated with it. It would be great if the receptionist could transfer to a certain number in the extension instead of just the ...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add "Hub" to Office @ Hand windows app

The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding s...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

There is a feature in a Call Queue that allows you to specify Pickup Members for the Queue but it only works if you have the “Enable me to pick up a monitored line on hold” option checked under the User’s Presence settings. But turning that settin...
Scott Hemme about 1 year ago in RingCentral Web/Desktop App 0 Under review

Static page | For not having to leave the ring

It would be nice to add an option for organizations to post their management tools inside the ring, such as a small static page that can be modified over time so that companies can post there the links they use, their tabs, or other documents. Th...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review