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RingCentral Web/Desktop App

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Add ability to re-arrange tabs on the right panel "pinned", "files", "notes"...

To be able to re-arrange tabs on the right panel. So for example I would like to keep the panel narrow (only 3 tabs) and am most interest in seeing "pinned", "task", "note" instead of "pinned", "files", "notes" without having to go to "..."
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ignore calls while on the line, not place on hold

When pressing ignore or send to voicemail when a 2nd call comes in while on an active call, don't place active call on hold
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Prevent RingCentral App Window From Resizing On Incoming Call

When using the RingCentral app on my multi-screen workstation, I will dock the app to the left side of my left screen. When a call comes in, the app will undock and 'restore' itself, forcing me to re-dock the app after every call.
Kevin Kraft over 2 years ago in RingCentral Web/Desktop App 0 Under review

Certain Backticks don't work on RC Unified App

The following backticks do not work on RC Unified app (screenshots attached) when they are actually suppose to work. As a result, RingCentral should add this backtick on the app. Triple backticks also are a feature of Markdown, so RingCentral shou...
Hannah Tieu over 2 years ago in RingCentral Web/Desktop App 0 Under review

option to decline an incoming call on iphone when locked

option to decline an incoming call on iphone when locked
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to delete video call history in messaging conversation list

All posts can be deleted in the messaging conversation list except video call history. This is obviously an oversight. I do not want my conversation list cluttered with my video call history and I don't want to add an emoji or bookmark them which ...
Denise DeLange over 2 years ago in RingCentral Web/Desktop App 0 Under review

The ability to disable features company wide

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

User setting to show current call detail (phone number) or just presence status only in HUD

It would be helpful to have the option to show either the current call detail (the phone number that the agent is talking to) or simply the available/busy presence status only. For Administrators and Managers, the call detail is helpful. But ordin...
Josh Berman almost 3 years ago in RingCentral Web/Desktop App 1 Under review

I would like to be able to label the numbers by company name in my phone so I know what company I am dialing out from.

if i own 10 companies i dont want to remember every phone number to dial out before i call. if i can click on app. click on phone symbol.pull the phone numbers down from the from: tab and see all my company names with ph#'s THAT WOULD BE GREAT!!
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

RC app softphone forwarding

My suggestion is to allow the RC phone app to accept transfers alongside its desktop app counterpart. This would be very useful for customers who do not have headsets and rely on their cellphones for using their RC account
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review