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RingCentral Web/Desktop App

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Manage Meetings from within RC App without linking to Calendar

It would be helpful to be able to manage meetings after they've been created from within the RC App. Once created there's no way to get back to them to change or cancel. There's also no way to see a list of upcoming meetings in the App. It can be ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Adding user's job title in RingCentral should Sync with Ring Central Desktop

When I add a job title for a user through https://service.ringcentral.com/application/users/, that job title is not added or synced up with the title in the RingCentral desktop app. This would allow better admin management of the organization.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Planned

Save custom status

I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super use...
Luke Sipple almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Add auto answer in the Ring Central unified app

This is to help our support team to manage calls and meetings in the unified app. Rather than using a seperate app for auto answer calls
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Save glip app fax contact using company name

When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Bi-weekly recurrence for events in Ring Central (GLIP)

Can you add an option for recurring to be bi weekly or bi monthly I am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
Rachael Parkins almost 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Add an option to disable the 911 warning

The Desktop App prompts our user multiple times per day to warn them about 911 even though they have addresses configured. Can we get an option to disable the warning or at least snooze it for X number of days? Support is telling me that this is a...
Guest almost 2 years ago in RingCentral Web/Desktop App 8 Under review

Text Templates

Be able to set up text templates for recurring texts used by team members
Bob Coons almost 2 years ago in RingCentral Web/Desktop App 9 Under review

Allow Teams in Glip to use groups as members.

I use a lot of different zaps with Glip. Manually adding users to each team is time consuming. I'd like to be able to assign users to groups and then assign those groups to each Team. That way I can add a new user to a group and have them automati...
Jordan Brewer almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Monitoring RC Chat Messages for Human Resources and Security

Hello as an RC Admin for my Org I have been approached about Monitoring RC Chat Messages for Human Resources and Security. We would like the capability to see what is being said over chat from all users within our organization (in real time). I ha...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review