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RingCentral Web/Desktop App

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Change the Ring Central App messaging Font to a Serif Font

Those who need to tell if a l is a l or an I
Servontius Turner over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Save glip app fax contact using company name

When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Add Custom Roles to Standard Subscription Tier

Custom roles and permissions are currently available only for RingCentral Office Premium and Ultimate subscribers. That should be a standard feature and should be available to Standard subscribers. Not having access to custom roles limits our abil...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Notify when contact comes online

Add a system notification (that users have the option to disable) to announce that a contact is Online.
Kyle Heney over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Conference/3-way calling Automatic recording

Hi there, We just made an internal investigation and not all of the conference call are being recorded. Why is that so? Your Facebook Support said that it isn't possible but we were able to record conference calls that we use for training. But, wh...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Allow for both selected and fillable fields for status to be visable in the Bridge OC

Currently there is a field in Ring Central that allows for users to set their status to in a meeting or Out of office, as well as a fillable field where you can write notes alerting internal users of important details. These fields are unavailable...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Add additional Admin roles to Bridge OC

I am a Call Center Manager who was given Manager Admin access in Ring Central but that access role does not feed into the Bridge Operator Console program thus rendering me incapable of listening to calls or managing who is and who is not receiving...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Revoke Agent Access to Delete Call Logs

Revoke Agent Access to Delete Call Logs - we do not want agents to have this kind of access as we would want to audit all of our calls
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Mobile Directory Filter

On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title....
David Moschioni over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Answer incoming calls from Jabra Headset

I'd like the ability to answer and end calls with the Jabra Evolve 75 headsets. As it is currently, you can only answer or end calls from the desktop application.
Sarah Blum over 1 year ago in RingCentral Web/Desktop App 0 Future consideration