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RingCentral Web/Desktop App

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Put back HOLD button on Glip phone pad

The phone pad (app on desktop) switched the hold button to the video button. Please have the HOLD button to be put back or give the option to set up the Phone Pad.
. . over 1 year ago in RingCentral Web/Desktop App 0 Under review

List Queue lines as "Queues" on the app rather than "Direct"

Currently on dropdown menu in RingCentral App, where you select which number to call from, both your personal line and any call queues you are in appear as "Direct". Could the Call Queue lines appear as "Queue" to help users differentiate their nu...
Kyle Workman over 1 year ago in RingCentral Web/Desktop App 0 Under review

Segregation of contacts on Apple iPhone and sort via Last Name/First Name

To categorize my contacts in different categories
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Retrieve faxes in the past

Healthcare company has to have HIPAA compliance and viewing faxes from email isn't an option. We have to go in RingCentral portal to view the attachments. As the result, all the past faxes (probably the past 2-3 years) need to be saved somewhere o...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Keyboard only call transfers

I would like to be able to transfer calls with Ring Central Application without having to use a mouse. There are hot keys but you are still forced to use a mouse to transfer calls.
Chris Frassanito over 1 year ago in RingCentral Web/Desktop App 2 Already exists

The ability to disable features company wide

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Multi-select participants to create team

Or any faster way (like drag-drop) to create a large team without having to type every name/adress. And it's really difficult to know who you already added since the name is not greyed when you typed a name.
Mélanie Tremblay over 1 year ago in RingCentral Web/Desktop App 0 Under review

Change defualt time zone in ringcentral scheduleing

The reason we want this change is so that we don't have to remember to the change the time zone all the time when creating lots of meetings.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Copy and paste up to 50 numbers into recipient box at once for texting tool

Copy and paste up to 50 numbers into recipient box at once for texting tool either by control copy or by CSV file.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to clear individual @mentions in @mentionfeed

Use case: When I am looking at my @mention feed, I am forced to see all my @mentions, including ones that I've already addressed. Then I have to comb through to find the ones I actually need to take action on. Possible solve: Allow me to X out or ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review