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RingCentral Web/Desktop App

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List all teams on the personal profile

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management
Guest about 3 years ago in RingCentral Web/Desktop App 0 Under review

Set Numbers that can Override Do Not Disturb

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...
Bethany Garcia about 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest about 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo about 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny about 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest about 3 years ago in RingCentral Web/Desktop App 1 Under review

Integration with Hubspot

Any idea if you will be looking to integrate with Hubspot in the future? https://www.hubspot.com/
Guest about 3 years ago in RingCentral Web/Desktop App 3 Already exists

Admins : Approve or Deny message being sent to mass notify teams on Glip

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.
Guest about 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Add resend button to fax process

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
Guest about 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Polycom Phones - Message Light on LE+HotDesk

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...
Guest about 3 years ago in RingCentral Web/Desktop App 0 Future consideration