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RingCentral Web/Desktop App

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Screen stays on and available, even when you switch off the ringcentral app

Screen stays on and available when you switch off of the app, go to another tab... dueing working hours.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the ability to remove self from a Team or group chat

Currently, you cannot remove yourself from a Team. You can close the Team but then it looks like you're just ignoring people.
Matt Martin over 1 year ago in RingCentral Web/Desktop App 12 Already exists

I do not like the new update, or the new way the events and calender are set up, please change back.

It would help me alot if the update was back to the old version thank you
Shevina Davis over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

if desktop app not enabled then disable queue

When a users desktop app is not activated, this is not reflected in any of the queues they are in, so their extension still rings, can it be set that if the desktop app is not active then neither are the queues
Cliff Aves over 1 year ago in RingCentral Web/Desktop App 0 Under review

Simplify RC Desktop and RC Mobile login process

A number of our users have complained about the 4 screens they have to go through just to login on both the RC Desktop and RC mobile apps. First picking Sign In, then a screen with how to sign in, then your e-mail/phone number, then finally your p...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Easier location to retrieve scheduled meetings. Cannot find

Can you just add a Scheduled Meetings button for webinars already on the schedule so we can send them out to people? I cannot find where they are once scheduled and I need to send reminders out to the team.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Function to swap from phone call to video call

I think it would be a good idea if calling internal colleagues in ring central to be able to make a video call or be able to in a phone call a trigger button to make the call a video call, rather than having to hang up and a arrange a separate cal...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Create folders for fax

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Options to change to the classic view style

I really would like the option to have the info bar to be at the bottom of the screen I also really like to have my contacts/favorites open on the side no matter what screen I go into so I can know who is available and who isn't when I transfer a ...
Linnea Hedren over 1 year ago in RingCentral Web/Desktop App 0 Will not implement

Add ability to scroll through conversations with keyboard

Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review