RingCentral Web/Desktop App

Customer is using the Samsung Galaxy Buds+ wireless headset on the RingCentral app. But there are times that it's not working properly. As per Gregory "I can hear the person but they can't here me. Sometimes, I can't hear the person at all." Pleas...

My suggestion is to allow the RC phone app to accept transfers alongside its desktop app counterpart. This would be very useful for customers who do not have headsets and rely on their cellphones for using their RC account

RC app users on any platform should be provided basic steps to try resolving problems. Or a pop up that will allow the users to know what could have caused the problem on the app. Ex. 1. Lost internet connection, possible troubleshooting Step is t...

Currently there is the call screening feature available on RC phone app on desktop. The call screening feature should also be available on the unified app.

Add call monitoring, whisper, Barge into the unified communication app so that we dont have to use two apps to function.

customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening

We have call queues set up and when a call is waiting in a queue to speak with an employee, if that employee is logged into the queue but happens to be on a call, both parties on that call hear beeps. Our employees do not use physical phones. They...

If a user is needing to potentially answer calls but is also working on something else, it would be nice to have a setting that allows for standard Windows/system notifications without having the incoming call be pushed to the front (and interrupt...

It's nearly impossible to read a code snippet at the moment. Basically the options are to copy the entire thing to a local text editor or download. Please make it easier to view in the app

In new RC, having a string of numbers prompt phone controls is really frustrating. you can't copy/paste it easily. this number in particular is k21011408, which isn't even close to a phone number