RingCentral Web/Desktop App

'Call handling', setup in the portal, is used for our call forwarding functionality. As such, when a user has PA number's added for call forwarding, they appear under the 'flip' menu when on a call, unfortunately, it doesn't work for flip.

I need to be able to train agency staff on the use of RC app and troubleshoot as problems arise. It is very challenging now, due to the fact that when you share your screen when in an RC app meeting you are unable to actually share the RC app itse...

We have highly credentialed employees that want their credentials to appear in their screen name when in RC meetings with clients. Right now they have to add their credentials to their screen name for every single meeting. If they could permanentl...

At my instutition all software on computers is centrally managed, including peroidic updates. However the RC Macintosh package performs auto-updates, routinely prompting users for their password to become Administrator. Many of our users do not ev...

Customer wanted to have an option to send & receive Text message only on their RC number and can disable phone calls.

We will register the customer's number. Once registered to the main account. The customer will be able to call the main number. If not registered they'll not be able to call the main number.

When people look up my name in Contacts, my email shows up as a long string of letters and numbers + the actual email address. For example: laladkf=eklklea-dklowfmjohnsmith@hello.com

Can we have the option to set up a user without a license or digital line to be able to monitor calls? The user does not need to make and receive calls. The sole purpose is to just monitor calls of other users.

its annoying to see on dashboard

Transitioning to RingCentral from another system