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RingCentral Web/Desktop App

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Hang up one party on a three way call

Surely there is a way to hang up on a caller during a three way call.....this needs to be an added feature.
Shadybrook OK SC 2 months ago in RingCentral Web/Desktop App 0 Under review

Receptionist HUD View

Can we please have a more streamlined "Receptionist" HUD view that isn't full of the messages on the right and that is controlled by the Admin? Make it easier for a Receptionist/Switch Board person to easily see all user's status and drag and drop...
Kelly Manchester 2 months ago in RingCentral Web/Desktop App 0 Under review

Add URI Scheme to rcapp:// to bring up SMS Conversation

There needs to be a URI Scheme that brings up the RC app to a specific SMS conversation. Something like: rcapp://sms?number=<phone number>. RC has implemented various other URI schemes for some functions in RCApp, but not to get to SMS? http...
Frank Busal-1100 2 months ago in RingCentral Web/Desktop App 0 Under review

Add more smileys and allow to add custom smileys as in slack

The selection of smileys are way too less in RC chat. Please add more smiley packs.
Saurabh Kumar Jha 2 months ago in RingCentral Web/Desktop App 0 Under review

Customise contact information show on desktop/mobile app

On the desktop app when there is a call incoming, the only contact information we can see is initials. We have no idea who is calling as there are thousands of contacts in my contact list. Please can this be made customisable so that we can see th...
Tom Howarth 2 months ago in RingCentral Web/Desktop App 0 Under review

Delete multiple messages or calls at one time

It would be nice to be able to select multiple messages and / or calls in order to delete at one time instead of 1 by 1 , the same was we can with emails and photos.
Jenn Godino 2 months ago in RingCentral Web/Desktop App 0 Under review

We need to be able to set up and save/use different texting groups

SMS group to text our staff SMS groups to text different lists of our customers
Sylvan Hermosa Beach 3 months ago in RingCentral Web/Desktop App 0 Under review

Alphabetically sort Teams within Folders in Message feature in the MVP app

Adding an option to folders within the messaging feature to alphabetically sort your teams instead of having the manually sort them.
Alex Cooley 3 months ago in RingCentral Web/Desktop App 0 Under review

Enable MMS / RCS International - RCS / Domestic

Please enable International MMS - or even better can you please support RCS both domestically & internationally - as that is a useful feature to send high quality images. RCS would be much better and is the latest standard as far as I'm aware ...
Dan Hughes 3 months ago in RingCentral Web/Desktop App 0 Under review

Mic Mode on Mac

Apple has Mic Mode in their control center that has different options for your mic that allows you to control the input. Whenever I use my airpod pros through my Mac, the background noise is amplified and makes it extremely hard for the person on ...
Hunter Taylor 3 months ago in RingCentral Web/Desktop App 0 Under review