RingCentral Web/Desktop App

The ability to download and save messages contained in the text feature. I like to save certain texts as a reference, perhaps inserting into an email or other media. I've used Amazon Chime, which has this useful feature.

We often have the need in our system for end users to send their missed calls to voice mail of others on our system. For example a Director wants to send missed calls that go to voice mail to the Admin Assistant in their office. The Admin Assistan...

The green bubble next to your name, it would be helpful if it changed to yellow when you hit send on a call while you're waiting for it to connect. Then others can tell that you're dialing and not interrupt by calling them.

It would be useful to be able to have the sent fax as an attachment to the fax transmission result received by email

I would love more options for recent emojis to react to other's messages with! At least ten options would be great!

When preparing a fax in the desktop app, the fax cannot be previewed prior to sending. This feature would be very useful to make sure it is correct prior to sending it. (FYI, Fax is not included in the Product Line below)

It would be nice if RingCentral were able to change the sign in page when forcing SSO: Either: A: Force/Change the Single Sign In button to only appear B: Change the Sign In page to only show Email Address as an option, since Phone Number will...

My organization finds it bizarre that this option is disabled (possibly to allow cohabitation with RingCentral Phone apps on Windows devices) We're looking at a mass roll out of RingCentral MVP app to all users, coupled with removing outdated vers...

I am deaf in one ear and cannot have a headset that covers my other ear since I must be able to hear and help office visitors. There are no supported headsets in the RingCentral recommended list that meet my ADA needs for the desktop version of th...

I would like to be able to use the click to call function in my CRM, but there is no app or add in for microsoft edge.