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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722 of 7575

Update CNAME for all Mobile Carries US and Canada

We want our Outbound Caller Name update for all Mobile Carries US and Canada. What we currently have right now showing is number and the City even we have update our Outbound Caller ID information
RC Tester Account 6 months ago in RingCentral Web/Desktop App 4 New

Desktop App Specific Permissions

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...
Nick Rowland 12 months ago in RingCentral Web/Desktop App 1 Under review

Auto reply SMS to missed calls

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.
Guest almost 3 years ago in RingCentral Web/Desktop App 10 Future consideration

User group access call log of the same user group

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.
Bojan Tomas over 3 years ago in RingCentral Admin Portal / RingCentral Web/Desktop App 8 Future consideration

Turn off RingCentral Extension/Notifications via Browser

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...
Ranier Gallego 5 months ago in RingCentral Web/Desktop App 0 New

Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...
Joms Knight 5 months ago in RingCentral Web/Desktop App 0 New

Retrieve SMS content for a deleted user

I just deleted a user who was terminated from our organization today. However, we need to be able to check their text and message history as it has come to light that he may have been sending confidential information through there. I know there is...
Kiara Aurora 4 months ago in RingCentral Web/Desktop App 0 New

SMS/Text Templates

Be able to set up text templates for recurring texts used by team members
Bob Coons over 3 years ago in RingCentral Web/Desktop App 26 Planned

Voicemail checkbox

Add a section in the voicemail tab in the RC MVP app and Softphone application where you can check a box to state that the situation has been handled or action on the voicemail has been taken.
testacctAmanda RingCentral about 1 month ago in RingCentral Web/Desktop App 0 New

When a phone number doesn't receive texts, you should send the sender a notification

When a phone number is set up to not receive texts, you should send the sender a notification telling them that number can't receive texts
Sarah Fury about 1 month ago in RingCentral Web/Desktop App 0 New