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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

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Provide access for the call recording of specific users in the account

Want to have a feature where the managers on the account (with standard role) to have access for the call recording of specific users not the all the company call logs/recordings. Current role is to provide access to the call recording for the who...
Iam Kristoff Coloma 7 months ago in RingCentral Web/Desktop App 0 New

Missed notification counter

I believe there is a need for a counter on the tray icon showing the number of missed notifications. This feature is currently in Teams messaging.
Bob Foertsch about 1 month ago in RingCentral Web/Desktop App 0 New

Location calling from needs to be prominate in Apps

Whichever app is used, IOS / Android or a PC, the location that calls are being from should be prominently displayed. Not popped up somewhere, but displayed in the app. Not doing so users could forget to update and calls to 911 showing up at the w...
EJ Liggieri 3 months ago in RingCentral Web/Desktop App 0 New

Don't notify/save blank voicemails

I receive a lot of empty voicemails where people don't leave messages. Please add an option to RingCentral not to notify the user of these, and instead auto-delete these voicemails.
Carlo C 3 months ago in RingCentral Web/Desktop App 0 New

Do Not Disturb for all alerts from RC mobile and desktop app-including Messaging not just phone calls

The auto DND when in a meeting for incoming calls is great however can it be build or a new feature be built for either all RC notifications to be auto DND while in a meeting or at least to include Messaging/Text notifications as well?
Tracey Lulek 5 months ago in RingCentral Web/Desktop App 0 New

No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10 digit number format of the incoming and outgoing call

No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10-digit number format of the incoming and outgoing call.
Claire Tijamo about 1 month ago in RingCentral Web/Desktop App 0 New

No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10 digit number format of the incoming and outgoing call

No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10-digit number format of the incoming call and also for outgoing calls.
Claire Tijamo about 1 month ago in RingCentral Web/Desktop App 0 New

Automatically put the call into message when in Meeting status

In a call queue, a feature requested by the customer to automatically put the call into a message or SMS when the user is in a meeting
Blesilda Millan about 1 month ago in RingCentral Web/Desktop App 0 New

Stay in the middle during RingCentral Video meetings

Customer would like to have an option to stay in the middle of the screen during RingCentral video meetings. It can be compared to other Video meeting platforms
Rammy Amante about 1 month ago in RingCentral Web/Desktop App 0 New

Call Audio Alert with Teams/ Hubspot integration

The Integrated apps Teams and Hubspot don't have the same features as the Ring Central APP. One Key Feature is the ability to set a direct dial number to silent, so it doesn't interrupt the conversation the agent is on. These apps are not fully in...
Ryan Pelkey about 1 month ago in RingCentral Web/Desktop App 0 New