Skip to Main Content

RingCentral Web/Desktop App

Showing 1151

Add Switch to Video or Share Screen option to Audio calls in the new RC app

When on a audio call only, often users need to switch to a share screen mode or just start a video call or meeting. There is currently no option to do this. Users have to disconnect, create a meeting, email meeting data to user, or other painfully...
Guest almost 2 years ago in RingCentral Web/Desktop App 9 Already exists

Add "share screen" option to chat/teams in new RC app

This may be the largest user complaint. "how do I share my screen with someone?" Simply put a share screen option in the chat or teams next to the video and call button. People do NOT understand the video call will do the same thing. Make the shar...
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Already exists

To add a feature that only sends out text messages with no option to call or reply to sender.

I would like a feature added, if it's not already in place, where I am able to send out text messages to my employees but the employees will not be able to respond to the text message or call the sender's phone number.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Granular control over notifications

Adding the ability to play a sound or display an indicator without flashing message content into view, or the ability to snooze notifications so that rather than flashing up for every message, only one is seen per given time interval, or a single ...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Remove the option to change outbound Caller id on App

Please allow admin to restrict users in changing their outbound caller using App. We can create a custom role to restrict outbound caller id but is only applicable on admin portal and they are still able to change it using the app.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Toll-free MMS Enabling

User would like to be able to utilize their Toll-free number especially in received MMS. However at the moment it is not yet supported.
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Ability to add a contact's extension number to the phone number when inputting a contact on the web version

When inputting a contact through app.ringcentral.com there is no option to add the person's extension without getting an error message. The only way to do this is to open the app on the phone where it will accept the extension by adding * and the ...
Guest almost 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Play announcement "press 1" on call Queue

we have backup number who can answer phone calls if all members are busy in the queue, and that backup number uses the platform where call stays on hold and no ability to press 1, it connect directly without pressing 1. its problem at this moment....
PCPLUS NETWORKS almost 2 years ago in RingCentral Web/Desktop App 4 Needs more information

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?
Daniel Stewart almost 2 years ago in RingCentral Web/Desktop App 11 Future consideration

Caller id covers the toggle where you can leave or enter to accept queue calls-need a widget toggle or to move it

My caller id on Android comes up on the top and covers the whole top when a call is coming in. I often have to leave the queue so someone else can pick it up (if I'm already busy with something) and I can't get to the toggle without repeatedly dis...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration