RingCentral Web/Desktop App

Ring Central should seperate different tier supports. Cases that were transferred to Tier2 supports should communicate with Tier2 support. It is very time comsuming if your case is handled by tier2 support then answered by Tier1 then will be trans...

Does RingCentral have a way to send video via email? I have a service called Bomb Bomb. It allows me to record a video, place a video into an email and then send it. Can also send email blast to a large number of people. Stores all of my BB videos...

Would make life easier if you could press the time in the events and it make the event on the same time and date like it used to be. As well as to show the actual day ex. Monday, Tuesday while looking at day to day Calender.

My team is a very effective team. If we were to get somebody who repeatedly gets anon callers but nobody else does, is there a way to track the caller? Maybe general location such as city or state? I have no way of tracking a slacker if they join ...

Emergency address is asked to be confirmed every time I first open the app for the day or I am signed out and have to sign back in. If this could be saved and asked less frequently that would be great. 2. When settings are configured and the app i...

I noticed that my main line texts are coming to me, but I don't know that until I text them back.

It would be really helpful if a notification popped up when an interoffice message is sent. (For example, in Microsoft Teams). When we receive a phone call the dial box pops up so we know to answer the phone. Right now, if someone sends a message,...

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.

When signing up for RingCentral, a default team was created for our business. New users are automatically added as they create their RingCentral user accounts. However the default team maxs out at 15 members and will not allow you to add more. Qui...

Currently on the Ringcentral App, you can only see a listing of all voicemails that have been received in your Ringcentral App but it does not show you the total number of voicemails. Given that the cap on the maximum amount of voicemails one can ...