Skip to Main Content

RingCentral Web/Desktop App

Showing 1167

Please develop a "simple mode"

Please develop a "simple mode" for the new app with GUI very similar to the Ring Central Phone App (which is highly usable and robust). things like dialer, messages, favorites, hud need to be accessible with a single click. hotkey: please allow fo...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Will not implement

Notification for event and task on mobile APP

Be able to get a notification when a task it about to expire or upcoming event about to start. We can already set the time for the task or event, just need to get notify for it. Set the time for when we want to get the notification.
Guest almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 1 Under review

Ability to forward texts to multiple extensions/numbers

With COVID and curbside checkins, it would be great if when customers arrive, they could send a text to our main number letting us know they are here and we could have that forward to multiple ringcentral extensions/numbers and receive the text on...
Jason Winchester almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Out of office message for texts

With clients starting to utilize the texting feature with our team, we need to be able to notify our clients if they text a team member who is out of the office - like you do with emails. It would be great if this could pull in from the out of off...
Emily Westmoreland 2 months ago in RingCentral Web/Desktop App 1 Under review

Call Park Notification Control in the RingCentral Desktop App

We need the ability to control the notification sound you get in the RingCentral app when a call gets parked. Currently, we have no control over it as it is tied to the "Direct messages" notification setting. If you change the Direct message notif...
Kyle Burgess 6 months ago in RingCentral Web/Desktop App 2 Under review

Outlook Contact Sync with Subfolders

Currently, when syncing the RingCentral App with Office365 Contacts, the only contacts that are pulled are from the primary contacts folder, not the subfolders that a user may have created. It would be useful to either Provide for the ability to c...
Brandon Patton 8 months ago in RingCentral Web/Desktop App 2 Future consideration

Mute other sounds when taking calls on RingCentral Desktop app

It seems you used to have this feature in the phone only app: https://support.ringcentral.com/article/RingCentral-Phone-Desktop-Reduce-Mute-Other-Sounds-Windows-During-Call.html This needs to be added to the new 3 in 1 app as well. It's a pain to ...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Enable functionality to disable link previews for an entire organisation/tenancy

Right now, there is functionality to disable link previews on a per user basis via the RC mobile app. This is helpful with a very small and tech savvy user base, but with a larger organisation this is not practical. This suggestion is to allow thi...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Fax confirmation PDF in RingCentral on fax page dashboard -not just in email.

We are using E-FAX for clinical records in our medication room. Our Med techs do not have email so they can't receive the fax confirmation page so a manager has to get the email and then save it for them.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Improve availability/ presence settings to reflect if a user truly is busy rather than just their calendar schedule

Customer request to improve the presence/ availability indicator within the app t reflect whether a user is truly busy or not. Use case is that if someone has a meeting booked in for an hour the app will show that the user is busy for the full hou...
Emma Murray over 1 year ago in RingCentral Web/Desktop App 2 Under review