RingCentral Web/Desktop App

Example: a user leaves a company but they want to retain their conversation history and still have the ability to communicate with other agents in their former company. Looking for a way for admins to convert users from agents to guests. This woul...

To offer a feature that allows end users to schedule a Glip message to another user. Globally enabling people to send a scheduled Glip message while alleviating message sender concerns about a message notification interrupting the recipient outsid...

It would be helpful to be able to manage meetings after they've been created from within the RC App. Once created there's no way to get back to them to change or cancel. There's also no way to see a list of upcoming meetings in the App. It can be ...

It would be helpful to add custom emojis or a logo to a text message.

As an admin we can not currently hid the "Apps" tile. We don't allow our users to download or install applications on their own, we would like the ability to hid this. Admins should have controls on all applications to either prevent access by rol...

For recurring meetings. if the host is not available to start the meeting (vacation) another host is able to do so.

You should be able to delete multiple faxes simultaneously on the desktop version. Apparently, you can do it from the mobile app only.

We need to be able to restrict users from adding external apps in the RC app (see attached screenshot). These external apps pose risk, since users can add any app and infiltrate/exfiltrate data through the unmanaged apps. We would like to see the ...

currently the export reports ran in RC app by admins fall off automatically after 30 days. Admins would like to be able to delete those export reports manually before the 30 days mark.

Currently you are able to create an Audio only bridge by going to the web to get your Audio only bridge details: https://support.ringcentral.com/article/Conference-calling-from-your-online-account.html As we encourage our staff to mostly use the U...