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RingCentral Web/Desktop App

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Disable presence inactivity timer

We would like to be able to turn off the presence inactivity timer. In its current form, a user's presence shows "Offline" after 15 minutes of inactivity. Most of our users use the HUD and when they see the "Offline" presence they assume that user...
Tim Tibbetts 3 months ago in RingCentral Web/Desktop App 0 Under review

Desktop App Specific Permissions

I would like to have the ability to remove certain permissions for some users in the desktop app only. For example, there are some users we want to be able to use the meetings/RCV feature for online meetings, but not be able to call or text from t...
Nick Rowland 3 months ago in RingCentral Web/Desktop App 1 Under review

Enable iMac contacts to sync with Ring Central Desktop App.

Enable iMac contacts to sync with Ring Central Desktop App.
Adrian Sunter 3 months ago in RingCentral Web/Desktop App 0 Under review

Mute All Conversations Within a Folder

I would like to be able to mute all conversations within a folder by one simple click. Over time, I get added to more and more teams that I would like to be a part of but not receive notifications for it. Thus, I end up muting a ton of conversatio...
Tucker Reisig 3 months ago in RingCentral Web/Desktop App 0 Under review

Status visible on task bar

It would be helpful if statuses were visible on the task bar. That way, when the application is minimized on my desk top, I can see that I have myself in available or do not disturb. I continually forget to double check my status is available when...
Katy Jordan (Corp - Pallas Office) 3 months ago in RingCentral Web/Desktop App 0 Under review

CHANGE FAX NUMBER DISPLAY FOR OUTGOING FAX

Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Than...
Henry Phan 3 months ago in RingCentral Web/Desktop App 0 Under review

Option to select different fonts in the messaging.

To be able to select different fonts when sending text or direct messages.
Rose Smith 3 months ago in RingCentral Web/Desktop App 0 Under review

configure the web app for telephone calls only

configure the web app for telephone calls only
Rinny Dela Cruz 3 months ago in RingCentral Web/Desktop App 0 Under review

Map or Mimic area code of the receipt

hi please include a feature that we can mimic the area code of our recipient
company . 3 months ago in RingCentral Web/Desktop App 0 Under review

Add volume control for RC video calls

When placing audio calls, there is an easy to access volume control. The only way to adjust volume in a video call is to go into the 'test audio and video' settings to get to it. Please provide a much faster means of controlling the volume inside ...
Greg Widener Ext 1171 3 months ago in RingCentral Web/Desktop App 0 Under review