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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 305

Customizable Outbound TXT/SMS/MMS

Would like to see the ability to setup a customizable outbound txt message ID, currently only the RC operator can sent sms/txt messages from the primary line. We currently have our operator notifications setup to send inbound txt/sms messages via ...
Tim Holmes about 1 month ago in RingCentral Web/Desktop App 0 New

Ability to install the RingCentral desktop app on a different drive or folder.

Please add the ability to install the RingCentral desktop app for Windows to be installed to a different drive or folder.
Carlo C 3 months ago in RingCentral Web/Desktop App 0 New

Allow users to choose which app to use for video calling

It would be more convenient if a user could choose whether to use RingCentral to perform a video call or another installed application, such as Microsoft Teams.
Jason Howard 3 months ago in RingCentral Web/Desktop App 0 New

Group SMS from External Number

Customer would like to received group sms message from external number. Customer received text message from external number with no issue. However, if external number send it text message to multiple RC number is not being received.
RC Tester Account 4 months ago in RingCentral Web/Desktop App 1 New

CALLS POPPED UP ON BOTH MOBILE APP AND COMPUTER

The cx requested to have a toggle switch - for calls coming in to their devices, they do not want to receive it on both of their mobile app and computer. They requested if we could have a feature wherein call comes in to one device only.
Joshua Tapil about 1 month ago in RingCentral Web/Desktop App 0 New

Ability to set a default fax cover page for entire users in the account.

Ability to set a default fax cover page for entire users in the account.
Jessa Remo about 1 month ago in RingCentral Web/Desktop App 0 New

Allow admin to change user presence idle timeout

Currently, the system is set to change a user from "Available" to "Offline" after 15 mins of inactivity on their computer. This is misleading if the user hasn't touched their mouse or keyboard for that amount of time, yet are available. It would b...
Vincent Levalois about 1 month ago in RingCentral Web/Desktop App 0 New

Access to Group Fax using Ring Central Application

This action was available years ago on the program. I need to access my Group Fax numbers to broadcast a fax to all my customers using Ring Central APP
Donald Michael about 1 month ago in RingCentral Web/Desktop App 0 New

Force G711 Codec and enhanced security

G711 Codec forced for all of our call traffic and disable the enhanced security account-wide
Alfred Lamsen about 1 month ago in RingCentral Web/Desktop App 0 New

team profile picture change

need ability to change profile pic of teams.
Jeff Mendoza 3 months ago in RingCentral Web/Desktop App 0 New