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RingCentral Web/Desktop App

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Set Permissions for creating team channels

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!
Karen Meszaros about 1 year ago in RingCentral Web/Desktop App 0 Under review

Prevent hotdesk digital lines from showing in directory

When calling a user from the dialpad of the desktop app, it shows their extension, direct number, and the digital line of the hotdesk phone they last used (even though they are no longer logged in). Can you remove hotdesk lines from showing in the...
Josh Klein over 2 years ago in RingCentral Web/Desktop App 0 Under review

A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams

To have a separate pane for sent items, SMS MS Teams
Mark Ramirez about 1 year ago in RingCentral Web/Desktop App 0 Under review

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

To be able to drop in a CSV file and then be able to broadcast through SMS messaging to 100 ++ recipients

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Add profile feature for Video & Audio Settings

Selecting a custom named profile would establish video & audio settings. i.e. an "Office" profile would establish different video & audio settings than a "Home" profile. For those that have desks at both home and office - it would simplify...
Dave Yoder about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add capacity to have no numbers/people selected on the left side

There is no way to have no number/person selected on the left side of the text screen. If the highlighted person send a new text, it automatically shows as read, so can be easily missed. Please add a way to have nobody selected so texts aren't mis...
Dr. Miles Nichols about 1 year ago in RingCentral Web/Desktop App 0 Under review

add checklists to messaging

It would be really nice to be able to create a checklist, or to-do type list in direct messages and teams. Maybe this could be implemented by adding the option for multiple check-boxes on a task?
Ian Doyle about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to toggle when you want to allow calls to go to your pickup group

We would like a toggle that can be used when you want to allow your inbound calls to go to your pickup group. For example, when someone calls your direct number/extension, and the toggle is off, the pickup group should not be alerted about the inb...
Calvin Lee about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

DND for Invisible Status

Make it so when you go invisible, DND is enabled as well so you do not get calls. We have receptionist that sometimes leave during office hours and the DND status makes it look like they are in the office still when they are not.
Brayden McGraw about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review