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RingCentral Web/Desktop App

Showing 1722

Change from top-posting to bottom-posting in conversation streams

The latest version of RC does no longer allows conversation streams to be viewed in ascending or descending order. This feature needs to be added back in with the next app update.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Turn off call-cancelling keystrokes

A user was typing a message and a phone call/meeting appeared. One of the keystrokes, not sure which one, instantly declined the call and ended it. The user did not have enough time to verify the incoming call. It would be great to not miss callin...
Earnest Lynch over 2 years ago in RingCentral Web/Desktop App 0 Under review

Print Task List

Have the to do list printed
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Remove completed tasks from queue, not delete.

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...
Joe C over 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Enable display of scheduled meetings in desktop app

Current situation Currently when in the separate external 'Meetings' and app we schedule a meeting for a future time that meeting shows under the 'Meetings' tab at the bottom of the screen. Clicking on a meeting shows the full details and informat...
Alastair Fraser-Mitchell over 2 years ago in RingCentral Web/Desktop App 3 Under review

Allow More Than 10,000 Contacts

With large organizations, 10000 contacts is nowhere near enough to support the amount of contacts we would like to sync into RingCentral for the Caller ID. This limit is arbitrarily low and should be raised.
Guest over 2 years ago in RingCentral Web/Desktop App 5 Under review

Additional RC App Team Settings

1) For an added ADmin to be able to remove members from the team 2) to import a list of team members to be added It's hard to add/remove members if only team creator is able to do so, as they might not always be available. It's difficult to create...
Barbara Rossi over 2 years ago in RingCentral Web/Desktop App 2 Under review

Add User Status Change to Audit Trail

It would be helpful in larger organizations to see when a user becomes disabled and who disabled the account. We use audit trails for QA and offboarding verification for the many audits our company is subject to.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Convert Email to Glip Task

If I receive an email and want to turn it into a task. Basically email it kinda like a fax, but it comes up in tasks with all the details of the email
Nic Natale over 2 years ago in RingCentral Web/Desktop App 0 Under review

Contact history page with unique URL

I'd like to know if there is a link I can access directly to easily find the contact history of a client. This would be a huge support for our workflow.For example: app.ringcentral.com/contact/8183368339 would ideally show the texting history, cal...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review