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RingCentral Web/Desktop App

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Extension number field for personal contact number

Hi. Our customer would like to add a personal contact numbers and include the extension number. However, there is no field for the extension number. Customer said that this would be more convenient for easily dialing the number and connecting to t...
Joeffrey Hernandez almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Button on main screen to silence Mobile App

Ability to have a button on front of Mobile app instead of hunting through settings to silence phone. Nice option would also be able to set time for how long to silence manually in either 15 minute intervals selectable to forever. Maybe integrate ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Preview of number of pages attached when sending fax

The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when subm...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Call Me number not saved when inputted in RC app on mobile

When connecting to the meeting audio using the Call Me feature on the RC app on mobile (both iPhone and Android), after typing in the number, the next time the user connects to meeting audio via Call Me feature, the user will need to type in the n...
Hannah Tieu almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Seperate integrations from the user who added them

Right now in RingCentral Application integrations are bound to the user who created them. This causes risk for our development teams as if someone departs the company who added a key integration, that feature breaks and will need to be recreated.
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Under review

Admin Can set what Caller ID can use for certain Ext

to have the option of changing the caller ID. So, I can select which users have the option to change their caller ID from the dialer
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Already exists

Allow meetings with teams to be scheduled.

Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Multiple Folders within Contacts to organize contacts

Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to pickup existing park lines in the RingCentral App

When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

contacts on rc phone and rc app not synchronized

contacts on rc phone and rc app not synchronized - some contactcts doesnot reflect on rc app on mobile cu retype and save the existing contact on the rc phone and it auto update on rc app on mobile
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review