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RingCentral Web/Desktop App

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Update email address

When people look up my name in Contacts, my email shows up as a long string of letters and numbers + the actual email address. For example: laladkf=eklklea-dklowfmjohnsmith@hello.com
Guest almost 2 years ago in RingCentral Web/Desktop App 3 Already exists

Be able to delete missed video calls in app

its annoying to see on dashboard
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to import contacts from a csv file

Transitioning to RingCentral from another system
Paul Viellieux almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Archive Messaging as SMS when sent from Text widget

If a user sends a 'SMS' by selecting a Company contact from Text widget it should send out the SMS gateway and provide archiving as normal personal contact. We need this feature to ensure proper compliance of any texting. Or allow Admin to remove ...
Alex Obert almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

Fax Success Rate Data

Provide a metric to measure how often faxes are successfully sent
Roland Angoluan almost 2 years ago in RingCentral Web/Desktop App 0 Under review

While on the phone tab on ring central application it would be nice to see if my other team members are on the phone, instead of having to toggle over to the Messages tab.

While on the phone tab on ring central application it would be nice to see if my other team members are on the phone, instead of having to toggle over to the Messages tab
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Outbound call from deskphone when double-click number in call history on desktop app

Currently, if you double-click a phone number in the call history on the desktop app it initiates the call via the computer. Looking for method where it will initiate the call on the desktop phone instead. Need to use desktop phone for the call an...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Airpods not working on the desktop rc app

the desktop rc app is not supporting the airpods but before it works with the old app
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

set retention period for RC App team messages by team

Different types of team require different retention periods - for example we have project teams where the retention period will vary by project life and more social teams where we only need a short period. At the moment, all periods have to be set...
Christine Shepherdson almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Put RingCentral Phone into main RingCentral app

When trying to make a call from the main RingCentral app, I can't because the RingCentral Phone app isn't installed. I can join meetings, send messages, tasks, events, etc, but I still need the old app to make a phone call. Please put all of the n...
Dave Mathias almost 2 years ago in RingCentral Web/Desktop App 1 Already exists