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RingCentral Web/Desktop App

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Host code for the Updated RingCentral Outlook Plug in

Cx wants to have the host code for the new version for RingCentral Outlook Plug in. The host code is available at the older version but cx still want that option to be available to the new version.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Mac RC App won't minimize

We should be able to minimize the app to reduce the screen real estate used. The Apple minimize button does nothing and manually you can only shrink the window to about 1/3 of the full screen.
Mitch Krayton over 2 years ago in RingCentral Web/Desktop App 0 Under review

HUD Pop Out Zoom/Enlarge Functionality

Would be great to add a zoom in/out view option to the HUD pop out
Hasan Qummi over 1 year ago in RingCentral Web/Desktop App 0 Under review

Toggle from bottom posting posts to top posting posts

In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Outbound Caller ID Drop-down Alphabetical

Allow the outbound caller ID drop-down to be sorted alphabetically. It is this way in the mobile app but not the desktop app.
Bethany Garcia over 2 years ago in RingCentral Web/Desktop App 0 Under review

Web Portal Fax Message behavior

As of Monday 5/25/22 we have noticed a change in how the web portal messages page works. We download faxes in batches by customer from the web portal which works best for our volume and workflow. We filter by name (of customer) and status: Unread....
Kirk Amico over 1 year ago in RingCentral Web/Desktop App 0 Under review

Outbound caller id prompt

It would be helpful to have a option to press *9 before a call to change the outbound caller id to show a different number then your normal desk phone line. This comes in handy when one person is responsible for their own line but also maybe anoth...
John McClure over 1 year ago in RingCentral Web/Desktop App 0 Under review

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable RC app status of DND for non admin.

To make sure only admin or management can change status to take calls, and should not be available to users/non admin to use DND.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Video Mail Messages

With the RC App feature, I thought it would be cool if we could send Video Messages, similar to VoiceMail. This would be great feature to add for the holiday season, or leaving a video message when a person doesn't answer the phone.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review