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RingCentral Web/Desktop App

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requesting a feature to have an option to change the logo in the RC unified app.

requesting a feature to have an option to change the logo in the RC unified app.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

new app will not chime if it is in the forefront, needs to chime at all times when a new notification comes in

i need to know immediately when something new comes across and the sound helps me
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Preview Coversheet

Please allow Coversheet Preview Details in unified RingCentral Desktop app. Currently it only shows a blank page.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Install RC Unified App for All user under admin access

Customer wants to have an option to install the app on their user's behalf. But prefer that they wanna do it on his end because not all of their employees as tech savvy.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Send Video Meeting Invite via Text Message

When you create a meeting invite it would be nice to be able to send that invite out via text message either by entering a phone number or selecting a contact number.
Randy Olsen about 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow computer app to transfer calls away from a deskphone

When a receptionist or user answers a call on a physical deskphone they should be able to use the computer app to initiate a transfer without having to "flip" the call first and then transfer it.
Randy Olsen about 2 years ago in RingCentral Web/Desktop App 0 Under review

Dialing a number containing letters or words doesn't automatically convert to numbers

In the old RingCentral Phone app dialing a phone number that contains letters will automatically convert the letters to the appropriate numbers, can the new app do this?
Austin Clark about 2 years ago in RingCentral Web/Desktop App 0 Under review

Dialing phone numbers doesn't automatically add dashes

It's easier to glance at a phone number before dialing with the dashes in place, that way typos are easier to spot. Thankfully the dashes are added after the call is started but at that point it's often too late.
Austin Clark about 2 years ago in RingCentral Web/Desktop App 0 Under review

Remove delay between typing a phone number and pressing enter

If a phone number is typed in followed immediately by pressing enter (to start the call) it doesn't dial the number and the enter key needs to be pressed again. If the enter key button press is delayed by a few milliseconds the number can be diale...
Austin Clark about 2 years ago in RingCentral Web/Desktop App 0 Under review

Additional Filter on the Call logs

Currently there is no way to filter the logs using the status of the call, whether it is in progress. missed or answered. It would be great if we can add a filter to check the status of the call on the call log on the portal or on the application ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review