RingCentral Web/Desktop App

Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.

Its helpful to be able to see your "favorites" if they are on a call prior to calling or transferring a call. Please import full HUD functionality into new RC app under the phone part. Thanks!

Beneficial to pretty much all that use it

In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...

I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account. I need to be able to organize my customers into different lists and be able to send them mass emails. ie: let's say I have 100 customers an...

Currently we are unable to pasus or mute recording in a call acceptted via call queue if we have automatic recording turned on. Please implement this feature as this will be a breach of Australian regulations.

In Classic version I could add a comment/reply that would be visible to users everyday of the task. So on Monday I could make a comment and on Thursday that comment is still visible on a daily repeat task. On the new version a comment made on Mond...

Currently, the only way for Super Admins to control the text recording would be under the Administrative settings in the RingCentral app. Super Admins can enable or disable message data exports for users. Along with that, there should also be an o...

so i can come back to the fax and download it later