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RingCentral Web/Desktop App

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The ability to prevent update the task status in case if task is overdue for everyone but creator.

To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue. In case if the flag=false/disabled the update function is disabled for non-creator users in case if ta...
Oleg Zaiat over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
Kate Hamamoto over 1 year ago in RingCentral Web/Desktop App 1 Needs more information

List all teams on the personal profile

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Set Numbers that can Override Do Not Disturb

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...
Bethany Garcia almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

The ability to prevent update the task definition (title, team, category, assignees, due date-time, repeat, complete when, color tag, description) for everyone but creator.

To have the ability, to define only by creator, if the task definition is able or not, to be modified by the non-creator. In case if the flag=false/disabled the edit function is disabled for non-creator users.
Oleg Zaiat over 1 year ago in RingCentral Web/Desktop App 0 Under review

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Integration with Hubspot

Any idea if you will be looking to integrate with Hubspot in the future? https://www.hubspot.com/
Guest almost 3 years ago in RingCentral Web/Desktop App 3 Already exists