RingCentral Web/Desktop App

It would be nice to add an option for organizations to post their management tools inside the ring, such as a small static page that can be modified over time so that companies can post there the links they use, their tabs, or other documents. Th...

It would be really beneficial to be able to run analytics on Glip usage. We are using it to tell if remote workers are online and attending to messages, however there isn't any report that we can run to confirm our observations with data.

The Teams folder should not be pinned to the bottom. Please allow it to be reordered like the other folders

Basic functionality

I need to be in some channels to get help from people in the channel. But every time someone pings the "@Team" for that channel, I don't need to be notified because the message is relevant for that "Team", while I'm not on the team, I'm just there...

Currently only automated numbers can have call queues assigned to them to forward to others. We would like our users to have the same set-up.

When scheduling a conference from the web portal it produces based on the home country invites in a non E.164 format. Which is causing issues when international attendees are trying to attend a conference - as they are not aware of the country cod...

Pull calendar out of video conferencing and make it a separate icon similar to how Microsoft Teams does it.

The iphone and Google phones show the benefit of combining internal messaging and sms in the same app. It would be more intuitive vs having to go to phone for SMS and messaging for internal messaging. Ideally, the app could be "smart" and determin...

To personalize each employee's experience, if numbers could be added to Presence/preset numbers on their desktop phones, it would streamline the process of dialing the same numbers every day - even if the admin hasn't added them as a company contact.